HP 7650 User's Manual - Page 22
Troubleshooting, Scanner installation or setup problems, Use administrative privileges, Uninstall - scanjet windows 7
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5 Troubleshooting This section contains solutions for common problems with the scanner, the automatic document feeder (ADF), and the transparent materials adapter (TMA). Scanner installation or setup problems This section contains solutions for installation and setup problems. Use administrative privileges If you are installing the scanner on a Microsoft® Windows® 2000 or Windows XP computer, you must be logged on as an Administrator. See your operating system Help for how to log on as an Administrator. Uninstall the software To uninstall the HP software that came with your scanner, follow these procedures: 1 On the taskbar, click Start, point to Settings, and then click Control Panel. Note In Windows XP, click Control Panel on the Start menu. 2 Double-click Add/Remove Programs. Note In Windows XP, this is called Add or Remove Programs. 3 Click the HP Scanjet 7650 entry, and then click Remove. This removes the HP Scanning software. 4 Click the HP Image Zone entry, and then click Remove. This removes the HP Image Zone software. 5 Reinstall using the HP Image Zone software CD that came with your scanner. When you insert the CD, an installation interface launches automatically. Choose the HP Image Zone software to install. Check the cables Cable type Power cable Action The power cable is connected between the scanner and a power outlet. ● Ensure that the power cable is securely connected between the scanner and a live electrical outlet or surge protector. ● If the power cable is connected to a surge protector, ensure that the surge protector is plugged into an outlet and turned on. ● Disconnect the power cable from the scanner and turn off the computer. After 60 seconds, reconnect the power User's manual 19