HP 7650 User's Manual - Page 26
Product support, Accessibility Web site, HP Scanjet Web site, Support process - scanjet reviews
UPC - 829160621579
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6 Product support This section contains support information, including phone numbers and Web site information. Accessibility Web site Customers with disabilities can get help by visiting www.hp.com/hpinfo/community/ accessibility/prodserv/. HP Scanjet Web site Visit www.hp.com for a variety of information: ● Learn tips for scanning more effectively and creatively. ● Gain access to HP Scanjet driver updates and software. ● Register your product. ● Subscribe to newsletters, driver and software updates, and support alerts. ● Purchase scanner supplies. Support process The HP support process works most effectively if you perform the following steps in the order specified: 1 Review the onscreen Help for the software and scanner, including the Troubleshooting section. 2 Go to the HP Consumer Support Web site for support. If you have access to the Internet, you can obtain a wide range of information about your scanner. Visit the HP Web site for product help, drivers, and software updates at www.hp.com/ support. The HP Consumer Support Web site is available in the following languages: Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Traditional Chinese, Simplified Chinese, Japanese, Korean. (Danish, Finnish, and Norwegian support information is available in English only.) 3 Use HP e-support. If you have access to the Internet, connect with HP via e-mail by going to www.hp.com/support. You will receive a personal reply from an HP Product Support technician. E-mail support is available in the languages listed at that Web site. 4 Contact your local HP dealer. If your scanner has a hardware failure, take it to your local HP dealer for a solution. Service is free during your scanner's limited warranty period. After the warranty period, the dealer will quote a service charge. 5 Contact the HP Product Support Center for support by phone. Please consult the following Web site to check the details and conditions of phone support in your country/region: www.hp.com/support. As a part of HP's continuing efforts to improve phone support information services, we advise you to check the HP Web site on a regular basis for new information regarding service features and delivery. If you cannot solve the problem by using the above options, call HP User's manual 23