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HP 8/20q HP StorageWorks 8/20q Fibre Channel Switch installation and reference - Page 46

Recovering a switch using maintenance mode

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Review the event browser to determine if excessive port errors are responsible for disabling the port. Look for a message that mentions one of the monitored error types indicating that the port has been disabled, then perform the following procedure: 1. Examine the alarm configuration for the associated error using the show config threshold CLI command. See the show config threshold CLI command in the HP StorageWorks 8/20q Fibre Channel Switch command line interface guide. Are the thresholds and sample window correct? • Yes-Continue • No-Correct the alarm configuration. If the condition remains, continue. 2. Reset the port, then perform an external port loopback test to validate the port and the SFP. For information about testing ports, see the HP StorageWorks 8/20q Fibre Channel Switch command line interface guide or the HP StorageWorks 8/20q Fibre Channel Switch QuickTools switch management user guide. Does the port pass the test? • Yes-Continue • No-Replace the SFP and repeat the test. If the port does not pass the test, contact your authorized maintenance provider. Otherwise continue. 3. Replace the Fibre Channel port cable. Is the problem corrected? • Yes-The procedure is complete. • No-Continue. 4. Inspect the device to which the affected port is connected and confirm that the device and its HBA are working properly. Make repairs and corrections as needed. If the condition remains, contact your authorized maintenance provider. Recovering a switch using maintenance mode A switch can become inoperable or unmanageable for the following reasons: • Firmware becomes corrupt • IP address is lost • Switch configuration becomes corrupt • Password is forgotten In these specific cases, you can recover the switch using maintenance mode. Maintenance mode temporarily returns the switch IP address to 10.0.0.1 and provides opportunities to do the following: • Exiting the maintenance menu (option 0), page 47 • Unpacking a firmware image file in maintenance mode (option 1), page 47 • Resetting the network configuration in maintenance mode (option 2), page 47 • Resetting user accounts in maintenance mode (option 3), page 47 • Copying log files in maintenance mode (option 4), page 48 • Removing the switch configuration in maintenance mode (option 5), page 48 • Remaking the file system in maintenance mode (option 6), page 48 • Resetting the switch in maintenance mode (option 7), page 48 • Updating the boot loader in maintenance mode (option 8), page 48 To recover a switch: 1. Place the switch in maintenance mode by pressing and holding the Maintenance button with a pointed tool until only the Heartbeat LED is illuminated, and then release the button. The Heartbeat LED illuminates continuously when the switch is in maintenance mode. 2. Establish a Telnet session with the switch using the maintenance mode IP address 10.0.0.1. 3. Enter the maintenance mode account name (prom) and password (prom), and press Enter. Switch login: prom Password:xxxx 46

Section	Page
Contents	3
About this guide	7
Intended audience	7
Related documentation	7
Document conventions and symbols	8
Table 1 Document conventions	8
Rack stability	9
HP technical support	9
Customer self repair	9
Product warranties	9
Subscription service	9
HP web sites	10
Documentation feedback	10
General description	11
Figure 1 8/20q Fibre Channel Switch	11
Switch LEDs and controls	12
Figure 2 Switch LEDs and controls	12
Input power LED (green)	12
Heartbeat LED (green)	12
System fault LED (amber)	12
Maintenance button	13
Resetting a switch	13
Placing the switch in maintenance mode	13
Fibre Channel ports	14
Figure 3 Fibre Channel ports	14
Port LEDs	14
Figure 4 Port LEDs	14
Port Logged-in LED (green)	14
Port Activity LED (green)	14
Transceivers	15
Port types	15
Ethernet port	15
Figure 5 Ethernet port	15
Serial port	16
Figure 6 Serial port and pin identification	16
Table 2 Serial port pin identification	16
Power supply and fans	16
Switch management	17
QuickTools web applet	17
Simple SAN Connection Manager	17
Command line interface	17
Simple Network Management Protocol	17
Storage Management Initiative-Specification (SMI-S)	17
File transfer protocols	17
Planning	19
Devices	19
Device access	19
Table 3 Zoning database limits	20
Performance	20
Distance	20
Bandwidth	20
Latency	21
Table 4 Port-to-port latency	21
Feature licenses	21
Multiple switch fabrics	21
Optimizing device performance	21
Domain ID, principal priority, and domain ID lock	22
Common topologies	22
Switch services	22
Fabric security	23
Connection security	24
User account security	24
Port binding	25
Device security	25
Fabric management	26
Installation	27
Site requirements	27
Management Station and Workstation requirements	27
Table 5 Management station requirements for Simple SAN Connection Manager	27
Table 6 Workstation requirements for QuickTools	28
Switch power requirements	28
Environmental conditions	28
Installing a switch	28
Mount the switch	29
Before you begin	29
Collect the required items	30
Verify the kit contents	30
Table 7 8/20q Fibre Channel Switch rack mount kit hardware	30
Rack the switch	31
Figure 7 Attaching the rails to the switch	31
Figure 8 Installing the rear mounting brackets	31
Figure 9 Installing the switch and rail assembly	31
Figure 10 Fastening the rail to the front of the rack	32
Figure 11 Fastening the rail to the rear mounting bracket	32
Figure 12 Installing the filler panel	32
Install the transceivers	33
Configure the workstation	33
Configuring the workstation IP address for Ethernet connections	33
Configuring the workstation serial port	33
Apply power to the switch	34
Connect the management station or workstation to the switch	35
Figure 13 Management station and workstation cable connections	35
Configure the switch	35
Simple SAN Connection Manager switch configuration	35
QuickTools switch configuration	35
CLI switch configuration	36
Cable devices to the switch	36
Installing firmware	36
Using QuickTools to install firmware	37
Using the CLI to install firmware	37
One-step firmware installation	38
Custom firmware installation	39
Adding a switch to an existing fabric	39
Installing feature license keys	40
Diagnostics and troubleshooting	41
Switch diagnostics	41
Figure 14 Switch LEDs	41
Input power LED is extinguished	41
System fault LED is illuminated	42
Power-On self test diagnostics	42
Heartbeat LED blink patterns	42
Internal firmware failure blink pattern	42
Fatal POST error blink pattern	43
Configuration file system error blink pattern	43
Over-temperature blink pattern	43
Logged-in LED indications	44
Figure 15 Logged-in LED	44
E_Port isolation	44
Excessive port errors	45
Recovering a switch using maintenance mode	46
Exiting the maintenance menu (option 0)	47
Unpacking a firmware image file in maintenance mode (option 1)	47
Resetting the network configuration in maintenance mode (option 2)	47
Resetting user accounts in maintenance mode (option 3)	47
Copying log files in maintenance mode (option 4)	48
Removing the switch configuration in maintenance mode (option 5)	48
Remaking the file system in maintenance mode (option 6)	48
Resetting the switch in maintenance mode (option 7)	48
Updating the boot loader in maintenance mode (option 8)	48
Regulatory compliance and safety	49
Regulatory compliance	49
Federal Communications Commission notice for Class A equipment	49
Cables	49
Laser device	49
Laser safety warning	49
Certification and classification information	50
Laser product label	50
Figure 16 Class 1 laser product label	50
International notices and statements	50
Canadian notice (avis Canadien)	50
European Union regulatory notice	51
Japanese notice	51
Korean notice	51
Taiwan notice	51
Electrostatic discharge	53
How to prevent electrostatic discharge	53
Grounding methods	53
Technical specifications	55
General specifications	55
Table 8 General specifications	55
Maintainability features	56
Table 9 Maintainability features	56
Fabric management specifications	57
Table 10 Fabric management specifications	57
Weight and physical dimensions	57
Table 11 Switch physical dimensions	57
Electrical specifications	57
Table 12 Electrical specifications	57
Environmental requirements	58
Table 13 Environmental requirements	58
Factory configuration defaults	59
Factory switch configuration	59
Table 14 Switch configuration defaults	59
Factory port configuration	60
Table 15 Port configuration defaults	60
Factory port threshold alarm configuration	61
Table 16 Port threshold alarm configuration defaults	61
Factory zoning configuration	61
Table 17 Zoning configuration defaults	61
Factory SNMP configuration	62
Table 18 SNMP configuration defaults	62
Factory switch services configuration	62
Table 19 Services configuration defaults	62
Factory system configuration	63
Table 20 System configuration defaults	63
Factory RADIUS configuration	63
Table 21 RADIUS configuration defaults	63
Factory security configuration	64
Table 22 Security configuration defaults	64
Factory Call Home configuration	64
Table 23 Call Home service configuration defaults	64
Glossary	65
Index	69
Numerics	69
A	69
B	69
C	69
D	69
E	69
F	69
G	70
H	70
I	70
L	70
M	70
N	70
O	70
P	70
Q	70
R	71
S	71
T	71
U	71
V	71
W	71

Match case Limit results 1 per page

Review the event browser to determine if excessive port errors are responsible for disabling the port. Look

for a message that mentions one of the monitored error types indicating that the port has been disabled,

then perform the following procedure:

Examine the alarm configuration for the associated error using the

show config threshold

CLI

command. See the

show config threshold

CLI command in the

HP StorageWorks 8/20q Fibre

Channel Switch command line interface guide

. Are the thresholds and sample window correct?

•

Yes—Continue

•

No—Correct the alarm configuration. If the condition remains, continue.

Reset the port, then perform an external port loopback test to validate the port and the SFP. For

information about testing ports, see the

HP StorageWorks 8/20q Fibre Channel Switch command line

interface guide

or the

HP StorageWorks 8/20q Fibre Channel Switch QuickTools switch management

user guide

. Does the port pass the test?

•

Yes—Continue

•

No—Replace the SFP and repeat the test. If the port does not pass the test, contact your authorized

maintenance provider. Otherwise continue.

Replace the Fibre Channel port cable. Is the problem corrected?

•

Yes—The procedure is complete.

•

No—Continue.

Inspect the device to which the affected port is connected and confirm that the device and its HBA are

working properly. Make repairs and corrections as needed. If the condition remains, contact your

authorized maintenance provider.

Recovering a switch using maintenance mode

A switch can become inoperable or unmanageable for the following reasons:

•

Firmware becomes corrupt

•

IP address is lost

•

Switch configuration becomes corrupt

•

Password is forgotten

In these specific cases, you can recover the switch using maintenance mode. Maintenance mode

temporarily returns the switch IP address to 10.0.0.1 and provides opportunities to do the following:

•

Exiting the maintenance menu (option 0)

, page 47

•

Unpacking a firmware image file in maintenance mode (option 1)

, page 47

•

Resetting the network configuration in maintenance mode (option 2)

, page 47

•

Resetting user accounts in maintenance mode (option 3)

, page 47

•

Copying log files in maintenance mode (option 4)

, page 48

•

Removing the switch configuration in maintenance mode (option 5)

, page 48

•

Remaking the file system in maintenance mode (option 6)

, page 48

•

Resetting the switch in maintenance mode (option 7)

, page 48

•

Updating the boot loader in maintenance mode (option 8)

, page 48

To recover a switch:

Place the switch in maintenance mode by pressing and holding the Maintenance button with a pointed

tool until only the Heartbeat LED is illuminated, and then release the button. The Heartbeat LED

illuminates continuously when the switch is in maintenance mode.

Establish a Telnet session with the switch using the maintenance mode IP address 10.0.0.1.

Enter the maintenance mode account name (

prom

) and password (

prom

), and press

Enter

Switch login: prom

Password:xxxx