HP A7518B HP StorageWorks SDLT Tape Drive Getting Started Guide - internal mod - Page 46

Using the LEDs for troubleshooting, See Running HP OBDR on

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Using the LEDs for troubleshooting If you cannot resolve a problem, contact customer service at www.hp.com/support. Use the following table to interpret the front panel LED sequences and the appropriate action to take, if any. LED Sequence All LEDs OFF. Left LED blinks RED; middle LED solid GREEN; right LED solid YELLOW. Middle LED solid GREEN. Cause Action required Drive may not have Make sure the server is switched on. power, may be faulty or Check the internal power cable connection may have been power and replace the cable if necessary. cycled or reset during a firmware upgrade. If the power supply is present and all LEDs remain off, power cycle the server. If it still fails, call for service. The drive has failed to execute power-on self test (POST). Power cycle or reset the server. If the error condition reappears, call for service. The drive is ready for None. This is normal. operation. Middle LED blinks GREEN. The drive is carrying out None. a normal activity (read, If the drive is upgrading firmware, do not reset write). or power cycle it. Left LED blinks RED; middle LED solid GREEN; right LED blinks YELLOW. The drive is in OBDR mode. See "Running HP OBDR" on page 32 for further details. Left LED blinks RED; middle LED blinks GREEN. The drive is None. downloading firmware. Do not reset or power cycle the drive. Right LED solid YELLOW The drive requires cleaning. Load the cleaning cartridge. See page 27 for supported cartridges and instructions. If the Cleaning Required LED is still illuminated when you load a new or known data cartridge after cleaning, call for service. Middle LED blinks GREEN; right LED solid YELLOW. Cleaning is in progress. None. The cleaning cartridge will eject on completion. The cleaning cycle can take up to 5 minutes to complete. Left LED blinks or is The drive mechanism Power cycle or reset the drive. solid RED; middle LED blinks or is solid has detected an error or the drive has a firmware Load the latest firmware. GREEN; right LED error. Load a new cartridge. blinks or is solid YELLOW. If the problem persists, call for service. 42

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42
Using the LEDs for troubleshooting
Use the following table to interpret the front panel LED sequences and the appropriate action
to take, if any.
If you cannot resolve a problem, contact customer service at
www.hp.com/support
.
LED Sequence
Cause
Action required
All LEDs OFF
.
Drive may not have
power, may be faulty or
may have been power
cycled or reset during a
firmware upgrade.
Make sure the server is switched on.
Check the internal power cable connection
and replace the cable if necessary.
If the power supply is present and all LEDs
remain off, power cycle the server. If it still
fails, call for service.
Left LED blinks RED;
middle LED solid
GREEN; right LED
solid YELLOW.
The drive has failed to
execute power-on self
test (POST).
Power cycle or reset the server.
If the error condition reappears, call for
service.
Middle LED solid
GREEN.
The drive is ready for
operation.
None. This is normal.
Middle LED blinks
GREEN.
The drive is carrying out
a normal activity (read,
write).
None.
If the drive is upgrading firmware, do not reset
or power cycle it.
Left LED blinks RED;
middle LED solid
GREEN; right LED
blinks YELLOW.
The drive is in OBDR
mode.
See “Running HP OBDR” on page 32 for
further details.
Left LED blinks RED;
middle LED blinks
GREEN
.
The drive is
downloading firmware.
None.
Do not reset or power cycle the drive.
Right LED solid
YELLOW
The drive requires
cleaning.
Load the cleaning cartridge. See page 27 for
supported cartridges and instructions.
If the Cleaning Required LED is still
illuminated when you load a new or known
data cartridge after cleaning, call for service.
Middle LED blinks
GREEN; right LED
solid YELLOW.
Cleaning is in progress.
None. The cleaning cartridge will eject on
completion.
The cleaning cycle can take up to 5 minutes to
complete.
Left LED blinks or is
solid RED; middle LED
blinks or is solid
GREEN; right LED
blinks or is solid
YELLOW.
The drive mechanism
has detected an error or
the drive has a firmware
error.
Power cycle or reset the drive.
Load the latest firmware.
Load a new cartridge.
If the problem persists, call for service.