HP Brio ba410 hp kayak xm600 series 2, hp brio ba410 pcs, hp e-diagtools versi - Page 33

Remote Machine OFF, e-DiagTools Virtual Call Assistant, User's, Guide.

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6 Integration with HP TopTools TopTools Properties Page for e-DiagTools (Targeting One PC at a Time) Remote Machine OFF • e-DiagTools preboot test results: in case of a preboot problem on a targeted PC, if the Virtual Call Assistant software is configured to connect to the TopTools Device Manager, the results are displayed in the e-DiagTools Properties Page under the tab Diagnose and Troubleshoot (see Chapter 8). For details on the use of the Virtual Call Assistant, see the document "e-DiagTools Virtual Call Assistant, User's Guide". • Connect to HP Instant support: this command connects you directly to the web troubleshooting e-support tool. 31

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31
6
Integration with HP TopTools
TopTools Properties Page for e-DiagTools (Targeting One PC at a Time)
Remote Machine OFF
•
e-DiagTools preboot test results
:
in case of a preboot problem on a targeted PC, if the
Virtual Call Assistant software is configured to connect to the TopTools Device
Manager, the results are displayed in the
e-DiagTools Properties Page
under the tab
Diagnose and Troubleshoot
(see Chapter 8). For details on the use of the Virtual Call
Assistant, see the document “
e-DiagTools Virtual Call Assistant, User’s
Guide”.
•
Connect to HP Instant support
: this command connects you directly to the web
troubleshooting e-support tool.