HP C8372A Reference Guide - Page 5

troubleshooting tips .. 53, copy has horizontal streaks .61

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hp digital copier series clean the ink cartridge contacts 43 clean the printhead contacts 45 replacement alternatives 46 perform color calibration 47 override the ink level gauge 48 set the country/region or language 49 set the power save mode time 50 set the ring and beep volume 50 maintenance menu options 51 7 troubleshooting tips 53 paper problems 53 paper jams 53 paper does not feed from the paper tray 55 several pages advance at the same time 55 paper type is not correct or not supported 56 out of paper 56 paper is too narrow or paper size errors 56 failure to copy 56 hp digital copier is not responding 56 hp digital copier fails to power on 58 hp digital copier will not make copies 58 copies do not look right 59 copies are faded, colors are incorrect or dull 59 entire copy is slanted or skewed 60 a blank page came out 60 orientation of copy is wrong 61 colors are bleeding into each other 61 copy has horizontal streaks 61 copy is fuzzy or blurry 62 copy has vertical streaks or is missing vertical lines 62 parts of the original are cut off 62 copies are too light or too dark 64 ink is not filling the text or graphic completely 64 ink cartridge and printhead problems 65 ink cartridges or printheads have problems 65 error message when you insert new ink cartridge or printheads . . . 65 ink cartridge error 66 ink cartridge is low or out of ink 66 ink cartridge is missing, or incorrect cartridge is installed 66 need printhead alignment 67 create a self-test report for cartridges and printheads 67 printhead has failed 68 v

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v
hp digital copier series
clean the ink cartridge contacts. . . . . . . . . . . . . . . . . . . . . . . . . . 43
clean the printhead contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
replacement alternatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
perform color calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
override the ink level gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
set the country/region or language . . . . . . . . . . . . . . . . . . . . . . . . . 49
set the power save mode time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
set the ring and beep volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
maintenance menu options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
7
troubleshooting tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
paper problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
paper jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
paper does not feed from the paper tray . . . . . . . . . . . . . . . . . . . 55
several pages advance at the same time . . . . . . . . . . . . . . . . . . . 55
paper type is not correct or not supported . . . . . . . . . . . . . . . . . . 56
out of paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
paper is too narrow or paper size errors . . . . . . . . . . . . . . . . . . . 56
failure to copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
hp digital copier is not responding . . . . . . . . . . . . . . . . . . . . . . . 56
hp digital copier fails to power on . . . . . . . . . . . . . . . . . . . . . . . 58
hp digital copier will not make copies . . . . . . . . . . . . . . . . . . . . . 58
copies do not look right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
copies are faded, colors are incorrect or dull . . . . . . . . . . . . . . . . 59
entire copy is slanted or skewed . . . . . . . . . . . . . . . . . . . . . . . . . 60
a blank page came out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
orientation of copy is wrong. . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
colors are bleeding into each other . . . . . . . . . . . . . . . . . . . . . . . 61
copy has horizontal streaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
copy is fuzzy or blurry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
copy has vertical streaks or is missing vertical lines . . . . . . . . . . . . 62
parts of the original are cut off . . . . . . . . . . . . . . . . . . . . . . . . . . 62
copies are too light or too dark. . . . . . . . . . . . . . . . . . . . . . . . . . 64
ink is not filling the text or graphic completely . . . . . . . . . . . . . . . 64
ink cartridge and printhead problems. . . . . . . . . . . . . . . . . . . . . . . . 65
ink cartridges or printheads have problems . . . . . . . . . . . . . . . . . 65
error message when you insert new ink cartridge or printheads . . . 65
ink cartridge error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
ink cartridge is low or out of ink . . . . . . . . . . . . . . . . . . . . . . . . . 66
ink cartridge is missing, or incorrect cartridge is installed. . . . . . . . 66
need printhead alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
create a self-test report for cartridges and printheads. . . . . . . . . . . 67
printhead has failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68