HP C8372A Reference Guide - Page 59
troubleshooting tips, paper problems, paper jams
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troubleshooting tips 7 Troubleshooting provides tips for solving problems and improving the quality of your copies. Look for your problem in the following troubleshooting topics. For additional information on your HP Digital Copier, see: www.hp.com/go/copiers paper problems The following issues relate to the paper path and paper types used in your HP Digital Copier. You can avoid many paper jams by loading paper properly in the input tray. For more information, see load the main paper tray on page 9. paper jams check all paths • main paper tray or optional 250-sheet plain paper tray • automatic document feeder (ADF) tray and cover • two-sided printing accessory • back of unit paper tray jams 1 Always start by removing the back access door or the two-sided printing accessory. Gently remove any paper jams from the back of the unit. 2 If this does not work, remove the input tray, then gently remove any paper jams from the input tray opening of the unit. 3 If necessary, remove the main paper tray and the optional 250-sheet plain paper tray. 4 Last, open the top of the unit and gently remove any paper jams from the print carriage area. troubleshoot your digital copier 53