HP CM6030 Service Manual - Page 490

Table 7-4 Control-panel messages (continued) Control panel message Description 13.12.13 Finisher stay jam at PI33. 444 Chapter 7 Solve problems Recommended action panel display. If the motor does not activate during the test, check the connectors for motor M9 (inlet motor). Make sure that connector J705 is fully seated on the stacker controller PCA. If the error persists, replace motor M9 or the saddle-paper-feeder assembly. Replace the stacker controller PCA. See Stacker controller PCA on page 828. ● If media is found in the finisher but has not reached sensor PI33, perform the following steps: ◦ Check the upper and lower guides and rollers in the paper path for damage. ◦ Make sure that the media-diverter gate (saddle-stitch flapper) is not blocking the paper path. ● If media is found in the finisher-covering sensor PI33 (the sensor is not detecting the media), perform the following steps: ◦ Check the sensor for obstructions. Verify that the sensor flag is not damaged, moves freely, and is correctly aligned with the sensor body. Make sure that the lower end of the flag is not damaged and is correctly positioned to activate the sensor. ◦ Make sure that the sensor is securely fastened to the chassis. ◦ Carefully clean the sensor body by gently blowing clean air across the sensor to remove dust and debris. ◦ Verify that the wiring at the sensor is not damaged and that the intermediate connector J1007 and connector J708 on the stacker controller PCA are fully seated. Replace the sensor if necessary. ◦ Only if the error persists, replace the stacker controller PCA. See Stacker controller PCA on page 828. Control-panel diagnostics: none ENWW