HP CM6030 Service Manual - Page 558

Event log message Description Recommended action 13.02.00 Paper Stop Jam In Tray 2 at Sensor D The paper stopped at the registration sensor (D). Follow the onscreen instructions to locate and remove the paper or obstruction. 13.05.00 Paper Late Jam Between Sensors D and F The leading edge of the paper stopped Follow the onscreen instructions to between the registration sensor (D) and locate and remove the paper or the fuser-output sensor (F). obstruction. 13.06.00 Paper Jam In Fuser The paper stopped at the fuser-output sensor (F). Follow the onscreen instructions to locate and remove the paper or obstruction. 13.10.00 Paper Late Jam In Duplex Area The leading edge of the paper stopped Sensors F - G between the output sensor (F) and switchback sensor (G). Follow the onscreen instructions to locate and remove the paper or obstruction. 13.11.00 Paper Stop Jam In Duplex Area The paper stopped at the switchback- at Sensor G jam sensor (G). Follow the onscreen instructions to locate and remove the paper or obstruction. 13.12.00 Paper Late Jam In Duplex Area The duplex refeed paper stopped Sensors H - D between the duplexer-delivery sensor (H) and the registration sensor (D). Follow the onscreen instructions to locate and remove the paper or obstruction. 13.13.00 Paper Stop Jam In Duplex Area The duplex refeed paper stopped Follow the onscreen instructions to Sensors G - H between the switchback sensor (G) and locate and remove the paper or the duplexer-delivery sensor (H). obstruction. 13.1C.00 Fuser Wrap Jam, Paper in Fuser The paper is wrapping at the fuser. Follow the onscreen instructions to locate and remove the paper or obstruction. 13.20.00 Paper Eject Jam at Sensors E, The paper stopped at either the loop Follow the onscreen instructions to F - G sensor (E), the fuser-output sensor (F) or locate and remove the paper or the switchback sensor (G). obstruction. 13.21.00 Door Open Jam The paper position is unknown. Follow the onscreen instructions to locate and remove the paper or obstruction. 13.2B Paper Stop Jam In Output Accessory Bridge The paper stopped before reaching IPTU Follow the onscreen instructions to sensor 1 (K). locate and remove the paper or obstruction. 13.2C Paper Late Jam in Output Accessory Bridge (1) The paper stopped between IPTU sensor 1 (K) and IPTU sensor 3 (M). Follow the onscreen instructions to locate and remove the paper or obstruction. 13.2D.00 Paper Late Jam in Output Accessory Bridge (2) The paper stopped between IPTU sensor 1 (K), IPTU sensor 2 (L), and IPTU sensor 3 (M). Follow the onscreen instructions to locate and remove the paper or obstruction. 13.2E.00 Paper Late Jam Near Fuser at The paper stopped between the fuser- Follow the onscreen instructions to Sensors F - J output sensor (F) and the output-bin-full locate and remove the paper or sensor (J). obstruction. 13.30.00 Input Delay Jam ● The leading edge of the paper fed Follow the onscreen instructions to from Tray 1 stopped before locate and remove the paper or reaching the registration sensor obstruction. (D). ● The leading edge of the paper fed from Tray 2 stopped before reaching the registration sensor (D). 512 Chapter 7 Solve problems ENWW