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ISM Components, Setting Up and Using Alerts

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3 Intel Server Management (ISM) Concepts ISM Components ISM includes the following server management tools: Intel Server Management Console-The ISM Console provides basic server management functions. It lets you discover servers that have ISM installed, and allows you to run Platform Instrumentation Control (PIC), Direct Platform Control (DPC), DMI Explorer, and Client System Setup Utility (CSSU). See page 25 for more information on the ISM Console. Platform Instrumentation Control (PIC)-PIC is the main administrative access for configuring alerts and monitoring the state of managed servers when the server operating system is running and the server is on the network. It monitors platform sensors and manages alerts based on events that you can configure. PIC communicates over the LAN to the Platform Instrumentation (PI) software on the managed server, using standard DMI/RPC protocols. For detailed information on using the PIC, see Chapter 4 or click the Help button in the PIC Console. Direct Platform Control (DPC)-DPC gives you emergency access to restart and reconfigure a managed server. It provides access to a remote server when it is on or off the network, when the operating system is hung, or when it is powered off. When you receive notice that a managed server has malfunctioned (for example, the alert might come from a numeric page or LAN broadcast) you can use DPC to investigate the cause of the alert, to initiate corrective action, and to restart the server into normal operation. You can also run other utilities on the service partition. DPC communicates either with the serial Emergency Management Port (EMP), which is a serial port for a modem or a direct link, or over the LAN using the onboard NIC(s) on the server. For more information on using DPC, see Chapter 5 or click the Help button in the DPC console. Client System Setup Utility (CSSU)-CSSU is a remote interface to the SSU (described on page 102). Use CSSU for low-level configuration and updates. It communicates over a channel opened by DPC. For more information on using CSSU, see Chapter 6 or click the Help button in the Client SSU program. DMI Explorer-DMI Explorer is an interface in the ISM Console that lets you discover DMI details about servers on the network. It is automatically installed with the ISM Console. It shows attribute values for each DMI-compliant component, and you can use it to manage third-party DMI-compliant components. If the managed server has a SCSI controller or LAN adapter you can view their status with DMI Explorer. LAN-Alert Viewer-The LAN-Alert Viewer receives alerts over a LAN connection, as opposed to numeric pages which are sent over a serial connection. The LAN-Alert Viewer runs on the management station to monitor alerts. For more information, see page 24 or click Help in the LanAlert Viewer. Command Line Interface (CLI)-The CLI lets you manage servers from a Windows management station using a command interface. You can enter commands directly or from a script. For information on installing, configuring and using the CLI, see Chapter 7. Native Command Line-Native Command Line gives you direct access to the server's Baseboard Management Controller (BMC) using text commands over a serial connection. See Chapter 8. Setting Up and Using Alerts As system administrator, there are several ways you can be notified of a server event requiring your attention: • LAN Alerts provide a means of notification over the network to the console system. 23

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23
3
Intel Server Management (ISM) Concepts
ISM Components
ISM includes the following server management tools:
Intel Server Management Console—The ISM Console provides basic server management functions. It lets
you discover servers that have ISM installed, and allows you to run Platform Instrumentation Control (PIC),
Direct Platform Control (DPC), DMI Explorer, and Client System Setup Utility (CSSU). See page 25 for
more information on the ISM Console.
Platform Instrumentation Control (PIC)—PIC is the main administrative access for configuring alerts and
monitoring the state of managed servers when the server operating system is running and the server is on
the network. It monitors platform sensors and manages alerts based on events that you can configure. PIC
communicates over the LAN to the Platform Instrumentation (PI) software on the managed server, using
standard DMI/RPC protocols. For detailed information on using the PIC, see Chapter 4 or click the
Help
button in the PIC Console.
Direct Platform Control (DPC)—DPC gives you emergency access to restart and reconfigure a managed
server. It provides access to a remote server when it is on or off the network, when the operating system is
hung, or when it is powered off. When you receive notice that a managed server has malfunctioned (for
example, the alert might come from a numeric page or LAN broadcast) you can use DPC to investigate the
cause of the alert, to initiate corrective action, and to restart the server into normal operation. You can also
run other utilities on the service partition.
DPC communicates either with the serial Emergency Management Port (EMP), which is a serial port for a
modem or a direct link, or over the LAN using the onboard NIC(s) on the server. For more information on
using DPC, see Chapter 5 or click the
Help
button in the DPC console.
Client System Setup Utility (CSSU)—CSSU is a remote interface to the SSU (described on page 102). Use
CSSU for low-level configuration and updates. It communicates over a channel opened by DPC. For more
information on using CSSU, see Chapter 6 or click the
Help
button in the Client SSU program.
DMI Explorer—DMI Explorer is an interface in the ISM Console that lets you discover DMI details about
servers on the network. It is automatically installed with the ISM Console. It shows attribute values for each
DMI-compliant component, and you can use it to manage third-party DMI-compliant components. If the
managed server has a SCSI controller or LAN adapter you can view their status with DMI Explorer.
LAN-Alert Viewer—The LAN-Alert Viewer receives alerts over a LAN connection, as opposed to numeric
pages which are sent over a serial connection. The LAN-Alert Viewer runs on the management station to
monitor alerts. For more information, see page 24 or click
Help
in the LanAlert Viewer.
Command Line Interface (CLI)—The CLI lets you manage servers from a Windows management station
using a command interface. You can enter commands directly or from a script. For information on installing,
configuring and using the CLI, see Chapter 7.
Native Command Line—Native Command Line gives you direct access to the server’s Baseboard
Management Controller (BMC) using text commands over a serial connection. See Chapter 8.
Setting Up and Using Alerts
As system administrator, there are several ways you can be notified of a server event requiring your
attention:
•
LAN Alerts provide a means of notification over the network to the console system.