HP DesignJet T2500 User guide - Page 244
Mobile printing troubleshooting, Automatic file system check, Customer Involvement Program test
View all HP DesignJet T2500 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 244 highlights
NOTE: The results printed out are from the last run of the Connectivity wizard, so you must already have run the Connectivity wizard in order to get any results. The Connectivity Wizard performs a series of tests automatically. You can also choose to perform individual tests. From the front panel, press , then , then Connectivity > Diagnostics & troubleshooting. The following options are available. ● All tests ● Network connectivity test: Check the printer's connection to the local area network. ● Internet connectivity test: Check the printer's connection to the Internet. ● HP ePrint Center connectivity test: Check the printer's connection to the HP ePrint Center. ● Firmware update test: Check the printer's connection to HP's firmware update servers. ● Email server test: Check the printer's connection to the configured email server. ● Customer Involvement Program test: Check the printer's connection to the CIP. Alternatively, these tests can be launched from the Embedded Web Server: select Support > Connectivity troubleshooting. If any test fails, the printer describes the problem and recommends how to solve it. Mobile printing troubleshooting For any issues with HP ePrint, please refer to the HP ePrint Center: http://www.hp.com/go/eprintcenter. Automatic file system check When you turn on the printer, you will occasionally see a front panel display similar to the one shown below. A file system check is taking place; it can take up to 40 minutes. Please wait until it finishes. CAUTION: If you turn the printer off before the file system check has finished, the file system could be seriously damaged, making the printer's hard disk unusable. In any case, the file system check will restart from the beginning whenever you turn the printer on again. A file system check is scheduled every 90 days, in order to maintain the hard disk's file system integrity. 234 Chapter 26 Troubleshooting general printer issues ENWW