The whole image is blurry or grainy
..................................................................................................................
187
The paper is not flat
..........................................................................................................................................
188
The print is scuffed or scratched
.......................................................................................................................
188
Ink marks on the paper
.....................................................................................................................................
189
Black ink comes off when you touch the print
..................................................................................................
190
Edges of objects are stepped or not sharp
.......................................................................................................
190
Edges of objects are darker than expected
......................................................................................................
190
Horizontal lines at the end of a cut sheet print
................................................................................................
191
Vertical bands of different colors
.....................................................................................................................
191
White spots on the print
....................................................................................................................................
191
Colors are inaccurate
.........................................................................................................................................
191
Colors are fading
...............................................................................................................................................
192
The image is incomplete (clipped at the bottom)
.............................................................................................
192
The image is clipped
..........................................................................................................................................
193
Some objects are missing from the printed image
...........................................................................................
193
A PDF file is clipped or objects are missing
.......................................................................................................
194
The Image Diagnostics Print
.............................................................................................................................
194
If you still have a problem
.................................................................................................................................
196
22
Troubleshooting scanner issues
................................................................................................................
198
Cannot access the network folder
....................................................................................................................
198
Scanning to file is slow
......................................................................................................................................
198
23
Troubleshooting scan-quality issues
.........................................................................................................
200
Random vertical lines
........................................................................................................................................
201
Wrinkles or folds
................................................................................................................................................
201
Line discontinuities
............................................................................................................................................
202
Grain in area fills when scanning plain paper
...................................................................................................
203
Small color differences between adjacent CIS modules
..................................................................................
204
Vertical light lines at the intersection between CIS modules
...........................................................................
205
Variable line thickness or missing lines
............................................................................................................
206
Inaccurately reproduced colors
........................................................................................................................
206
Color fringing
.....................................................................................................................................................
207
Clipping in dark or light areas
...........................................................................................................................
208
Flare in the image when scanning glossy originals
..........................................................................................
209
Vertical red and green bands over white or black background
........................................................................
209
The stop-start effect
.........................................................................................................................................
210
Vibration
............................................................................................................................................................
211
Horizontal periodical banding
...........................................................................................................................
211
Defocus, blurring and fading colors
..................................................................................................................
212
Incorrect paper advance, skew during scanning, or horizontal wrinkles
........................................................
213
viii
ENWW