HP DesignJet T2500 User guide - Page 247
Table 27-1, Text messages continued, Numerical error codes
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Table 27-1 Text messages (continued) Message Replace incorrect [color] cartridge Reseat [color] cartridge Recommendation Replace the cartridge. Check the supported ink cartridges and see Handling ink cartridges and printhead on page 136. Remove and reinsert the same cartridge. See Handling ink cartridges and printhead on page 136. Table 27-2 Numerical error codes Error code Recommendation 05.5:10 Update the printer's BIOS. 08:04 Restart the printer. If the problem persists, update the printer's firmware. See Update the firmware on page 151. 08:08 Retry the operation that you were attempting. If it fails again, restart the printer. If the problem persists, update the printer's firmware. See Update the firmware on page 151. 09:01 Paper jam in the scanner. Remove all paper from the scanner and try again. 09:02 Calibrate the scanner. See Calibrate the scanner on page 163. 09:04 Restart the printer. If the problem persists, update the printer's firmware. See Update the firmware on page 151. 39.1:01 Roll 1 has been unexpectedly unloaded. Reload the roll. 39.2:01 Roll 2 has been unexpectedly unloaded. Reload the roll. 61:01 The file format is wrong and the printer cannot process the job. ● Turn off the printer using the Power button at the front. ● Turn off the power switch at the rear. ● Disconnect the power cord. ● Reconnect the power cord and turn on the printer. ● Send the same job to the printer again. ● Ensure that the printer's firmware is up to date. See Update the firmware on page 151. 61:04.1, 61:04.2 Update your printer's firmware. See Update the firmware on page 151. 61:08 Resend the job. 61:08.1 The job cannot be printed because it is password-protected. 61:08.2 The job cannot be printed because it contains errors. Resend the job from the Embedded Web Server. 61:09 Resend the job. ENWW 237