HP Deskjet 200cci HP DeskJet 420 Series Printer Users Guide - C2642-90066 - Page 17

HP Customer Care by Phone, Ninety Days Free Phone Support, A Note About Letters - printer drivers

Page 17 highlights

HP Customer Care by Phone When you want to talk to HP directly, highly trained service technicians at our HP Customer Care Center are ready to take your call. You pay for the call, but you won't be kept on hold long. That's because 95% of our calls are connected in under three minutes. In an industry that's known to keep customers waiting, we're proud of our quick response time. And because we connect you with a service technician who specializes in your product, 80% of all problems are resolved with a single phone call. Ninety Days Free Phone Support Within 90 days from the time of your purchase, telephone support is provided to you free of charge. However, if you are calling long distance, the long-distance charges apply. Before placing a call for help, please make sure that: s You have checked your User's Guide and online troubleshooting for installation troubleshooting tips. s You are seated in front of your computer with your printer nearby. s You have the following information available: - Your printer's serial number (the label is on the printer's bottom). - Your printer's model number (the label is on the front of the printer). - The model of the computer. - The version of the printer driver and software program (if applicable). A Note About Letters If you need help from a technical support person, we recommend that you call us while you're in front of your computer and printer, rather than writing a letter to us. That way we can help you with your questions immediately! Africa/Middle East Argentina Australia Austria Belgium (Dutch) Belgium (French) Brazil Canada China Czech Republic Denmark Finland France Germany Greece Hong Kong Hungary India Indonesia Ireland Israel Italy Japan, Tokyo Japan, Osaka Korea Malaysia Mexico D.F. Mexico, Guadalajara Mexico, Monterrey Middle East/Africa Netherlands New Zealand Norway Philippines Poland Portugal Russia Singapore Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom U. S. Venezuela 41 22/780 41 11 541781-4061/69 61 3 92728000 43 (0)660 6386 32 (0)2 62688 06 32 (0)2 6268807 55 11 709-1444 (905) 206-4663 86 10 6505 3888-5959 42 (2) 471 7321 45 (0)39 294099 385 (0)203 47288 33 (0) 143623434 49 (0) 180 5258 143 30 1 689 64 11 (800) 96 7729 36 (1) 252 4505 91 11 682 60 35 6221 350 3408 353 (0) 1662 5525 972-9-9524848 39 (0)2 264 10350 81 3 3335-8333 81 6 838 1155 82 2 3270 0700 03 2952566 326 46 00 669 95 00 378 42 40 41 22/780 41 11 31 (0)20 606 8751 (09) 356-6640 47 (0)22 116299 65 272 5300 48 22 37 50 65 351 (0) 144 17 199 7095 923 50 01 65 272 5300 34 (9) 02321 123 46 (0)8 6192170 41 (0)84 8801111 886 2-2717-0055 (66-2) 661 4011 90 1 224 59 25 44 (0) 171 512 5202 (208) 344-4131 58 2 239 5664 15

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HP Customer Care by Phone
When you want to talk to HP directly, highly trained
service technicians at our HP Customer Care Center
are ready to take your call. You pay for the call, but
you won’t be kept on hold long. That’s because 95%
of our calls are connected in under three minutes. In
an industry that’s known to keep customers waiting,
we’re proud of our quick response time. And because
we connect you with a service technician who
specializes in your product, 80% of all problems are
resolved with a single phone call.
Ninety Days Free Phone Support
Within 90 days from the time of your purchase,
telephone support is provided to you free of charge.
However, if you are calling long distance, the
long-distance charges apply.
Before placing a call
for help, please make sure that:
You have checked your
User’s Guide
and
online troubleshooting for installation
troubleshooting tips.
You are seated in front of your computer with
your printer nearby.
You have the following information available:
- Your printer’s serial number (the label is on
the printer’s bottom).
- Your printer’s model number (the label is on
the front of the printer).
- The model of the computer.
- The version of the printer driver and software
program (if applicable).
A Note About Letters
If you need help from a technical support person,
we recommend that you call us while you’re in front
of your computer and printer, rather than writing a
letter to us. That way we can help you with your
questions immediately!
Africa/Middle East
41 22/780 41 11
Argentina
541781-4061/69
Australia
61 3 92728000
Austria
43 (0)660 6386
Belgium (Dutch)
32 (0)2 62688 06
Belgium (French)
32 (0)2 6268807
Brazil
55 11 709-1444
Canada
(905) 206-4663
China
86 10 6505 3888-5959
Czech Republic
42 (2) 471 7321
Denmark
45 (0)39 294099
Finland
385 (0)203 47288
France
33 (0) 143623434
Germany
49 (0) 180 5258 143
Greece
30 1 689 64 11
Hong Kong
(800) 96 7729
Hungary
36 (1) 252 4505
India
91 11 682 60 35
Indonesia
6221 350 3408
Ireland
353 (0) 1662 5525
Israel
972-9-9524848
Italy
39 (0)2 264 10350
Japan, Tokyo
81 3 3335-8333
Japan, Osaka
81 6 838 1155
Korea
82 2 3270 0700
Malaysia
03 2952566
Mexico D.F.
326 46 00
Mexico, Guadalajara
669 95 00
Mexico, Monterrey
378 42 40
Middle East/Africa
41 22/780 41 11
Netherlands
31 (0)20 606 8751
New Zealand
(09) 356-6640
Norway
47 (0)22 116299
Philippines
65 272 5300
Poland
48 22 37 50 65
Portugal
351 (0) 144 17 199
Russia
7095 923 50 01
Singapore
65 272 5300
Spain
34 (9) 02321 123
Sweden
46 (0)8 6192170
Switzerland
41 (0)84 8801111
Taiwan
886 2-2717-0055
Thailand
(66-2) 661 4011
Turkey
90 1 224 59 25
United Kingdom
44 (0) 171 512 5202
U. S.
(208) 344-4131
Venezuela
58 2 239 5664
15