HP Deskjet 3810/3820 HP Deskjet 3820 Series - (English) Reference Guide - Page 11

English installation troubleshooting Windows Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user's guide in the Printer Assistant. See "accessing the user's guide" on page 3 of this reference guide for instructions. what is the problem? The installation program will not automatically start when the CD is inserted. possible causes... to solve the problem... • Auto-run is disabled. • The computer cannot find the autorun.exe program on the CD-ROM. 1.Insert the printer software CD into the computer's CD-ROM drive. Be careful to position the CD correctly. 2.Select Start > Run, then click Browse. 3.Browse to the CD-ROM icon. 4.Click the setup.exe file, then click Open. 5.The setup.exe file appears in the Run dialog box. Click OK. 6.Follow the onscreen instructions to install the printer software. 7