HP Deskjet 660 DeskWriter 660 User's Guide - Not Orderable - Page 58

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IF YOU HAVE A PRINTING PROBLEM Symptom The power light is on, but nothing prints. Both lights are on, and nothing prints. Solution The printer driver is still preparing the data to send to your printer. Wait a few more minutes for the printer to respond. Some computers take several minutes of processing time before sending any data to the printer. The printer is not in the ready-to-print state. Press the resume button on the front of the printer. If the resume light is blinking, check the error message displayed on your computer screen for additional instructions. Resend the document. If the document still doesn't print, cycle the power to the printer off and back on by pressing the power button twice. Then resend the document. The printer is improperly connected to the computer. Make sure the printer cable is firmly connected to the printer and the computer. Your software is not properly set up for the printer. Follow the instructions in your software application's manual for setting up the software to work with the printer. The printer is not selected in the Chooser. Select the printer in the Chooser as described on page 19. Tape is covering the ink nozzles or vent hole of the print cartridges. Remove the print cartridges and remove any pieces of tape. Reinstall the print cartridge.s One of the print cartridges is improperly installed in the printer. Make sure each print cartridge snaps into place with the arrow aligned with the dot(s) on the cradle top. Make sure that both print cartridge cradles contain a properly installed print cartridge. The print cartridges are clogged. Print a self-test as described on page 62. If this does not clear the ink nozzles, clean each print cartridge as described on page 63. The print cartridges are out of ink. Install new print cartridges. The printer failed. Turn off the printer and turn it on again. If the lights stay on, see Contacting Customer Support on page 73. 53

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53
IF YOU HAVE A PRINTING PROBLEM
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The power
light is on, but
nothing prints.
The printer driver is still preparing the data to send to your printer. Wait
a few more minutes for the printer to respond. Some computers take
several minutes of processing time before sending any data to the
printer.
The printer is not in the ready-to-print state. Press the resume
button
on the front of the printer. If the resume
light is blinking, check the
error message displayed on your computer screen for additional
instructions. Resend the document. If the document still doesn’t print,
cycle the power to the printer off and back on by pressing the power
button twice. Then resend the document.
The printer is improperly connected to the computer. Make sure the
printer cable is firmly connected to the printer and the computer.
Your software is not properly set up for the printer. Follow the
instructions in your software application’s manual for setting up the
software to work with the printer.
The printer is not selected in the Chooser. Select the printer in the
Chooser as described on page 19.
Tape is covering the ink nozzles or vent hole of the print cartridges.
Remove the print cartridges and remove any pieces of tape. Reinstall
the print cartridge.s
One of the print cartridges is improperly installed in the printer. Make
sure each print cartridge snaps into place with the arrow aligned with
the dot(s) on the cradle top. Make sure that both print cartridge cradles
contain a properly installed print cartridge.
The print cartridges are clogged. Print a self-test as described on page
62. If this does not clear the ink nozzles, clean each print cartridge as
described on page 63.
The print cartridges are out of ink. Install new print cartridges.
Both lights are
on, and nothing
prints.
The printer failed. Turn off the printer and turn it on again. If the lights
stay on, see
Contacting Customer Support
on page 73.
Symptom
Solution