HP Deskjet F4400 User Guide - Page 58

Solution, Cause, Maximum dpi, Solution 4: Check the paper type, Solution 5: Contact HP support - printer problems

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Solve a problem Chapter 8 • Solution 4: Check the paper type • Solution 5: Contact HP support Solution 1: Make sure you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are genuine HP ink cartridges. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will not be covered under warranty. If you believe you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. If this did not solve the issue, try the next solution. Solution 2: Check the ink levels Solution: Check the estimated ink levels in the cartridges. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the cartridges until print quality becomes unacceptable. Cause: The ink cartridges might have insufficient ink. If this did not solve the issue, try the next solution. Solution 3: Check the print settings Solution: Check the print settings. • Check the paper type setting to make sure it matches the type of paper loaded in the input tray. • Check the print quality setting and make sure it is not set too low. Print the image with a high print quality setting, such as Best or Maximum dpi. Cause: The paper type or print quality settings were set incorrectly. If this did not solve the issue, try the next solution. Solution 4: Check the paper type Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product. 56 Solve a problem

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•
Solution 4: Check the paper type
•
Solution 5: Contact HP support
Solution 1: Make sure you are using genuine HP ink cartridges
Solution:
Check to see if your ink cartridges are genuine HP ink cartridges.
HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges
are designed and tested with HP printers to help you easily produce great results,
time after time.
NOTE:
HP cannot guarantee the quality or reliability of non-HP supplies. Product
service or repairs required as a result of using a non-HP supply will not be covered
under warranty.
If you believe you purchased genuine HP ink cartridges, go to:
www.hp.com/go/anticounterfeit
Cause:
Non-HP ink cartridges were being used.
If this did not solve the issue, try the next solution.
Solution 2: Check the ink levels
Solution:
Check the estimated ink levels in the cartridges.
NOTE:
Ink level warnings and indicators provide estimates for planning
purposes only. When you receive a low-ink warning message, consider having a
replacement cartridge available to avoid possible printing delays. You do not need
to replace the cartridges until print quality becomes unacceptable.
Cause:
The ink cartridges might have insufficient ink.
If this did not solve the issue, try the next solution.
Solution 3: Check the print settings
Solution:
Check the print settings.
•
Check the paper type setting to make sure it matches the type of paper loaded in
the input tray.
•
Check the print quality setting and make sure it is not set too low.
Print the image with a high print quality setting, such as
Best
or
Maximum dpi
.
Cause:
The paper type or print quality settings were set incorrectly.
If this did not solve the issue, try the next solution.
Solution 4: Check the paper type
Solution:
HP recommends that you use HP papers or any other paper type that is
appropriate for the product.
Chapter 8
56
Solve a problem
Solve a problem