HP Deskjet F4400 User Guide - Page 77

Solution 3: Make sure that the scan document settings are set to the correct optical

character recognition (OCR) language

Solution:

Select the correct OCR language in the software.

NOTE:

If you are using the HP Photosmart Software, the Optical Character

Recognition (OCR) software might not be installed on your computer. To install

the OCR software, you must re-insert the software disk and select

OCR

under the

Custom

installation options.

See the documentation that came with Readiris, or whichever OCR software you use,

for information on how to select the

OCR language

.

Cause:

The scan document settings were not set to the correct optical character

recognition (OCR) language.

The OCR language tells the software how to interpret the characters it sees in the

original image. If the OCR language does not match the language in the original, the

scanned text might be incomprehensible.

Copy troubleshooting

Use this section to solve these copy problems:

•

Nothing happens when I try to copy

•

Parts of the original do not appear or are cut off

•

The printout appears enlarged on the page

•

The printout is blank

Nothing happens when I try to copy

Try the following solutions to resolve the issue. Solutions are listed in order, with the most

likely solution first. If the first solution does not solve the problem, continue trying the

remaining solutions until the issue is resolved.

•

Solution 1: Turn on the product

•

Solution 2: Place the original correctly on the glass

•

Solution 3: Wait for the product to finish other tasks

•

Solution 4: The product does not support the paper or envelope

•

Solution 5: Check for a paper jam

Solution 1: Turn on the product

Solution:

Look at the

On

button located on the product. If it is not lit, the product is

turned off. Make sure the power cord is firmly connected to the product and plugged

into a power outlet. Press the

On

button to turn on the product.

Cause:

The product was turned off.

If this did not solve the issue, try the next solution.

Copy troubleshooting

75

Solve a problem

Section	Page
Contents	3
Get to know the HP All-in-One	5
Printer parts	5
Control panel features	6
Control panel features (HP Deskjet F4424 All-in-One only)	7
Print	9
Print documents	9
Print photos	10
Print envelopes	12
Print on specialty media	13
Print a Web page	19
Scan	29
Scan to a computer.	29
Copy	31
Copy text or mixed documents	31
Set the copy paper type	32
Copy (HP Deskjet F4424 All-in-One only)	35
Copy text or mixed documents	35
Work with cartridges	39
Check the estimated ink levels	39
Order ink supplies	40
Automatically clean print cartridges	41
Manually clean print cartridges	41
Replace the cartridges	42
Cartridge warranty information	44
Solve a problem	45
HP support	45
Support process	45
HP support by phone	45
Phone support period	46
Placing a call	46
Support phone numbers	47
After the phone support period	47
Additional warranty options	48
Setup troubleshooting	48
The product will not turn on	48
After setting up the product, it does not print	50
Uninstall and reinstall the software	53
Print quality troubleshooting	54
Wrong, inaccurate, or bleeding colors	55
Ink is not filling the text or graphics completely	57
The printout has a horizontal band of distortion near the bottom of a borderless print	59
Printouts have horizontal streaks or lines	61
Printouts are faded or have dull colors	63
Printouts seem blurry or fuzzy	65
Printouts are slanted or skewed	67
Ink streaks on the back of the paper	68
The text edges are jagged	68
Print troubleshooting	69
Envelopes print incorrectly	70
The product prints meaningless characters	71
The margins are not printing as expected	71
A blank page came out while printing	73
Scan troubleshooting	75
Text is incorrect or missing	76
Copy troubleshooting	77
Nothing happens when I try to copy	77
Parts of the original do not appear or are cut off	79
The printout is blank	80
Errors	80
Flashing lights	81
Product messages	83
File messages	83
Supported file types for the HP All-in-One	84
General user messages	84
Cannot crop	85
Paper messages	86
Power and connection messages	86
Print cartridge messages	86
Print cartridges missing or not detected	89
Incompatible print cartridges	92
Print cartridge problem	94
Technical information	103
Notice	103
Specifications	103
Environmental product stewardship program	104
Eco-Tips	105
Paper use	105
Plastics	105
Material safety data sheets	105
Recycling program	105
HP inkjet supplies recycling program	105
Power consumption	106
Disposal of waste equipment by users in private households in the European Union	107
Chemical Substances	107
Toxic and hazardous substance table	108
Regulatory notices	108
Regulatory model identification number	108
FCC statement	109
Notice to users in Korea	109
VCCI (Class B) compliance statement for users in Japan	109
Notice to users in Japan about the power cord	110
HP Deskjet F4400 All-in-One series declaration of conformity	110

HP Deskjet F4400 User Guide - Page 77

Copy troubleshooting, Nothing happens when I try to copy, Solution, Custom, OCR language, Cause - scan

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