HP Digital Sender 9000 HP 9250C Digital Sender - User Guide - Page 82

Control-panel messages continued, Table 6-1

Page 82 highlights

Table 6-1 Control-panel messages (continued) Control panel message Description Recommended action Network connection required for digital sending. Contact administrator. A digital-sending feature has been configured, but a network connection is not detected. Verify the network connection. Contact the network administrator. Novell Login Required Novell authentication has been enabled for Enter Novell network credentials to access this destination. the copy and fax features. Password or name is incorrect. Please enter correct login. The user name or password was typed incorrectly. Retype the user name and password. Scan failure Press Start to rescan The scan was unsuccessful and the document needs to be rescanned. If necessary, reposition the document to rescan it, and then press Start. SMTP gateway not responding The SMTP gateway has exceeded a time out Verify the e-mail server address. See Solve value. e-mail problems on page 77. Contact the network administrator. The folder you have entered is not a valid The folder name was entered incorrectly, or Re-enter the folder name correctly, or add the folder. the folder does not exist. folder. Unable to connect A network connection is not detected. Verify the network connection. Contact the network administrator. Unable to send A network connection is not detected. Verify the network connection. Contact the network administrator. Unable to send fax. Please check fax configuration. The device is unable to send a fax job. Contact the network administrator. User name or password is incorrect. Please re-enter. The user name or password was typed incorrectly. Retype the user name and password. 74 Chapter 6 Problem solving ENWW

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Control panel message
Description
Recommended action
Network connection required for digital
sending. Contact administrator.
A digital-sending feature has been
configured, but a network connection is not
detected.
Verify the network connection. Contact the
network administrator.
Novell Login Required
Novell authentication has been enabled for
this destination.
Enter Novell network credentials to access
the copy and fax features.
Password or name is incorrect. Please
enter correct login.
The user name or password was typed
incorrectly.
Retype the user name and password.
Scan failure Press Start to rescan
The scan was unsuccessful and the
document needs to be rescanned.
If necessary, reposition the document to
rescan it, and then press
Start
.
SMTP gateway not responding
The SMTP gateway has exceeded a time out
value.
Verify the e-mail server address. See
Solve
e-mail problems
on page
77
. Contact the
network administrator.
The folder you have entered is not a valid
folder.
The folder name was entered incorrectly, or
the folder does not exist.
Re-enter the folder name correctly, or add the
folder.
Unable to connect
A network connection is not detected.
Verify the network connection. Contact the
network administrator.
Unable to send
A network connection is not detected.
Verify the network connection. Contact the
network administrator.
Unable to send fax. Please check fax
configuration.
The device is unable to send a fax job.
Contact the network administrator.
User name or password is incorrect.
Please re-enter.
The user name or password was typed
incorrectly.
Retype the user name and password.
Table 6-1
Control-panel messages (continued)
74
Chapter 6
Problem solving
ENWW