HP ENVY 14t-1200 HP ENVY 14 Getting Started - Windows 7 - Page 57

Contacting Customer Support, Labels

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Contacting Customer Support If the information provided in this Getting Started guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact HP Customer Support at: http://www.hp.com/go/contactHP NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: ● Chat online with an HP technician. NOTE: When technical support chat is not available in a particular language, it is available in English. ● E-mail HP Customer Support. ● Find HP Customer Support worldwide telephone numbers. ● Locate an HP service center. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Serial number label-Provides important information, including the following: Component (1) Product name (2) Serial number (s/n) (3) Part number/Product number (p/n) (4) Warranty period (5) Model description Have this information available when you contact technical support. The serial number label is located inside the battery bay. ● Microsoft® Certificate of Authenticity-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. The Microsoft Certificate of Authenticity is located on the bottom of the computer. ENWW Contacting Customer Support 47

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Contacting Customer Support
If the information provided in this
Getting Started
guide, in the
HP Notebook Reference Guide
, or in
Help and Support does not address your questions, you can contact HP Customer Support at:
go/contactHP
NOTE:
For worldwide support, click
Contact HP worldwide
on the left side of the page, or go to
country/us/en/wwcontact_us.html
.
Here you can:
●
Chat online with an HP technician.
NOTE:
When technical support chat is not available in a particular language, it is available in
English.
●
E-mail HP Customer Support.
●
Find HP Customer Support worldwide telephone numbers.
●
Locate an HP service center.
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
●
Serial number label—Provides important information, including the following:
Component
(1)
Product name
(2)
Serial number (s/n)
(3)
Part number/Product number (p/n)
(4)
Warranty period
(5)
Model description
Have this information available when you contact technical support. The serial number label is
located inside the battery bay.
●
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
Product Key to update or troubleshoot the operating system. The Microsoft Certificate of
Authenticity is located on the bottom of the computer.
ENWW
Contacting Customer Support
47