HP ENVY 15-3247nr Getting Started - Windows 7
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- HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 1
GETTING STARTED - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 2
Getting Started - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 3
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: April 2012 Document Part Number: 677229-001 Product notice This guide describes features that - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 4
User guides HP is committed to reducing the environmental impact of our products. As part of this effort, we provide user guides and learning centers on your computer hard drive in Help and Support. Additional support and updates to the user guides are available on the web. - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 5
- HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 6
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 7
vi Safety warning notice - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 8
new ...2 Audio ...2 Volume dial ...2 Beats Audio ...3 Accessing Beats Audio Control Panel 3 Enabling and Disabling Beats Audio 4 HP Wireless Audio (select models only 5 HP Front ...15 Right side ...16 Left side ...18 Display ...19 Bottom ...20 3 Networking ...21 Using an Internet service provider - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 9
Setting up a new WLAN network 23 Configuring a wireless router 24 Protecting your WLAN 24 4 Keyboard drive 33 Removing the hard drive ...33 Installing the hard drive ...36 Adding or replacing memory modules 38 6 Backup and recovery ...43 Restore ...44 Creating recovery media ...45 Performing a - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 10
7 Customer support ...51 Contacting customer support ...51 Labels ...52 8 Specifications ...53 Input power ...53 Operating environment ...54 Index ...55 ix - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 11
x - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 12
chapter: ● What's new ● Finding information Before you set up and register your computer, plug the AC adapter into the computer and connect to external power. With external power connected, press the power button to begin charging the battery, and then follow the on-screen instructions. After you - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 13
What's new Audio Volume dial Like the dial on a stereo, the integrated volume dial controls speaker volume on the computer. ▲ To increase speaker volume, rotate the dial clockwise. - or - ▲ To decrease speaker volume, rotate the dial counter-clockwise. NOTE: You can manually adjust the volume - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 14
provides a deep, controlled bass while maintaining a clear sound. Accessing Beats Audio Control Panel Beats Audio Control Panel allows you to view and manually control audio and bass settings. To open Beats Audio Control Panel, do one of the following: ▲ Press the Beats Audio button located in - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 15
Enabling and Disabling Beats Audio ▲ To enable or disable Beats Audio, press the fn key (1) and the b key (2). The following table explains the meaning of the Beats Audio icons that appear on the screen, when you press the Beats Audio hot key (fn+b). Icon Meaning Beats Audio is enabled. Beats - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 16
HP HP Wireless Audio. To reenable the software, right-click the icon in the notification area and select Enable HP Wireless Audio. - or - ▲ Select Start > Control Panel > Hardware and Sound > HP Wireless Audio. NOTE: For more information about HP Wireless Audio, see the software Help. What's new - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 17
this feature or manually adjust the settings, select Start > All Programs > Intel > Intel Smart Connect Technology. For additional information and a list of supported applications, see change the proximity sensor settings, select Start > All Programs > HP > HP Proximity Sensor. 6 Chapter 1 Welcome - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 18
the optimum level of comfort. When HP CoolSense is off, the position of would be with HP CoolSense on. To turn CoolSense off or on Control Panel > Hardware and Sound > HP CoolSense. 2. Select On or Off the wireless adapter, see the manufacturer's instructions. ▲ To open Intel Wireless Display, - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 19
how-to information and troubleshooting information. NOTE: For country- or region-specific support, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. Regulatory, Safety and Environmental Notices To access this guide: Important regulatory notices - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 20
and mechanical safety information - or - Select Start > Help and Support > User guides. - or - Go to http://www.hp.com/ergo. Worldwide Telephone Numbers HP Customer Support phone numbers. This booklet is provided with your computer. HP website To access this website, go to http://www - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 21
2 Getting to know your computer The following sections are included in this chapter: ● Top ● Front ● Right side ● Left side ● Display ● Bottom 10 Chapter 2 Getting to know your computer - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 22
Top Imagepad Component (1) Imagepad light (2) Imagepad on/off button (3) Left Imagepad button (4) Imagepad zone (5) Right Imagepad button Description ● Amber: The Imagepad is off. ● Off: The Imagepad is on. Quickly double-tap this button to turn the Imagepad off or on. The bottom left - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 23
Lights Component (1) Imagepad light (2) Caps lock light (3) Power light (4) Wireless light (5) Mute light Description ● Amber: The Imagepad is off. ● Off: The Imagepad is on. ● White: Caps lock is on. ● Off: Caps lock is off. ● White: The computer is on. ● Blinking white: The computer is - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 24
off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or see the HP Notebook Reference Guide. Produce enhanced, Beats Audio sound. Mutes or restores speaker sound. Opens Beats Audio Control Panel, which allows you to view and - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 25
Keys Component (1) esc key (2) fn key (3) Windows logo key (4) b key (5) Action keys (6) Windows applications key Description Displays system information when pressed in combination with the fn key. Executes the following functions: ● When the key is pressed in combination with the esc - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 26
Front Component Stereo speakers (4) Description Produce enhanced, Beats Audio sound. Front 15 - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 27
Drive Protection, see the HP Notebook Reference Guide. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. Supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Memory Card ● Secure Digital - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 28
Component (10) AC adapter light (11) Power connector Description ● White: The computer is connected to external power, and the battery is fully charged. ● Amber: The computer is connected to external power, and the battery is charging. ● Blinking amber: The computer is connected to external - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 29
Left side Component (1) (2) (3) (4) (5) Optical drive USB 3.0 charging port USB 3.0 port Audio-in (microphone) jack Audio-out (headphone) jacks (2) Description Reads and writes to an optical disc. Connects an optional USB 1.0, USB 2.0, or USB 3.0 device and provides enhanced USB power performance - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 30
ambient noise and providing echo cancellation. (5) Webcam light On: The webcam is active. (6) HP TrueVision HD Webcam Records video and captures still photographs. To access the webcam, select Start applies to your country or region. These notices are located in Help and Support. Display 19 - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 31
It is normal for the internal fan to cycle on and off during routine operation. Release latch Releases the hard drive cover. Service access door Provides access to the memory module slots. HP Triple Bass Reflex Subwoofer Provides superior bass sound. 20 Chapter 2 Getting to know your computer - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 32
access, you can use a wireless connection. See Connecting to an existing WLAN on page 23 or Setting up a new WLAN network on page 23. ● Wired-You can access the Internet by connecting to a wired network. For information about connecting to a wired network, see the HP Notebook Reference Guide. 21 - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 33
network cable to connect your wireless computer to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and password to access the and instructions for using it, select Start > Control Panel > Network and Internet > Network and Sharing Center > Set up a new connection - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 34
wireless network, see the HP Notebook Reference Guide and information and Web site links provided in Help and Support. Connecting to an existing high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● Your new wireless computer - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 35
Center > Set up a new connection or network > Set up a new network. Then follow the on-screen instructions. NOTE: It is recommended that you initially connect your new wireless computer to the For information about protecting your WLAN, see the HP Notebook Reference Guide. 24 Chapter 3 Networking - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 36
For instructions on disabling the action key feature, see the "Setup Utility (BIOS) and System Diagnostics" chapter in the HP Notebook Reference Guide. CAUTION to your computer. Help and Support also provides automated troubleshooting and links to support specialists. Decreases the screen brightness - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 37
Icon Key f4 f5 f6 Description Presents the following choices to switch the screen image among display devices connected to the computer: ● Computer only-Turns off any external displays and shows the image only on the computer display. ● Duplicate-Clones the image on the computer display onto an - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 38
Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows to customize settings - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 39
Navigating To move the pointer, slide one finger across the Imagepad in the direction you want the pointer to go. Selecting Use the left and right Imagepad buttons like the corresponding buttons on an external mouse. 28 Chapter 4 Keyboard and pointing devices - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 40
variety of gestures. To use Imagepad gestures, place two fingers on the Imagepad at the same time. NOTE: Imagepad gestures are not supported in all computer programs. To view the demonstration of a gesture: 1. Select Start > Control Panel > Hardware and Sound > Synaptics ClickPad. 2. Click a gesture - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 41
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the Imagepad, and then drag them across the Imagepad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. NOTE: Scrolling is - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 42
Rotating Rotating allows you to rotate items such as photos. Place two separated fingers on the Imagepad, and then rotate your fingers in an arc while maintaining uniform finger separation. An arcing motion to the left rotates the object to the left; an arcing motion to the right rotates the object - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 43
replacing memory modules service provider. For information about keeping your battery in good condition, see "Using Battery Power" in the HP Notebook Reference Guide. To access this guide, select Start > All Programs > HP Help and Support > HP Documentation or Start > Help and Support > User Guides - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 44
: When replacing a hard drive, make sure that you save the hard drive bracket and cover. You may need to reinstall these parts along with the new hard drive. Removing the hard drive 1. Save your work and shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Remove - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 45
5. Disconnect the hard drive cable (1) from the computer, and then remove the 4 hard drive screws (2). 34 Chapter 5 Maintenance - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 46
6. Pull back the plastic cover (1), and then lift the hard drive (2) out of the hard drive bay. Replacing or upgrading the hard drive 35 - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 47
Installing the hard drive 1. Insert the hard drive (1) into the hard drive bay, and then replace the plastic cover (2). 36 Chapter 5 Maintenance - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 48
2. Replace the 4 hard drive screws (1), and then connect the hard drive cable (2) to the computer. 3. Align the tabs on the hard drive cover with the notches on the computer, and then slide the cover into the notches. The release latch automatically locks the cover into place. 4. Reconnect external - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 49
modules The computer has two memory module slots. They are located under the service access door on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module or replacing a memory module in one of the memory module slots. WARNING! To reduce the risk - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 50
5. Remove the 6 service access door screws (1), and then remove the door (2). 6. If you are replacing a memory module, remove the existing memory module. a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. Adding or replacing memory modules 39 - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 51
edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container. 7. Insert a new memory module. CAUTION: To reduce the risk of damage to the memory module, hold the memory module by the edges only. Do not touch the - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 52
to both the left and right edges of the memory module, until the retention clips snap into place. 8. Align the screw holes in the service access door with the holes in the computer, and then lower the door (1) onto the computer. 9. Replace the 6 service access door screws (2). Adding or replacing - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 53
10. Align the tabs on the hard drive cover with the notches on the computer, and then slide the cover into the notches. The release latch automatically locks the cover into place. 11. Reconnect external power and external devices. 12. Turn on the computer. 42 Chapter 5 Maintenance - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 54
it if necessary. This chapter provides information about the following topics: ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature) ● Performing a system restore (from the recovery partition, recovery discs, or a recovery flash drive) ● Backing up your - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 55
recovery flash drive that you have created using HP Recovery Manager. HP recommends that you use HP Recovery Manager immediately after software setup to create factory. Software not provided with this computer must be reinstalled manually. NOTE: Recovery discs have been included if your computer - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 56
HP the first time. NOTE: HP Recovery Manager allows the creation recovery discs for your computer from the HP website. If you use an external optical ray) discs, are not compatible with the HP Recovery Manager software. ● The computer must . The next time you open HP Recovery Manager, you will be - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 57
If you have not already tried these features, try them before using HP Recovery Manager. ● HP Recovery Manager restores only software that was installed at the factory. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. 46 Chapter 6 Backup and recovery - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 58
, and then restart the computer. 3. Press f9 at system bootup. 4. Select the optical drive or the flash drive. 5. Follow the on-screen instructions. Changing the computer boot order To change the boot order for recovery discs: 1. Restart the computer. 2. Press esc while the computer is restarting - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 59
Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis. How completely you are able to recover your system depends on how recent your - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 60
> System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows® includes the User Account or changing Windows settings. For more information, see Help and Support. Using Windows system restore points A system restore point allows - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 61
and Security > System. 2. In the left pane, click System protection. 3. Click the System Protection tab. 4. Click System Restore. 5. Follow the on-screen instructions. NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration. 50 Chapter 6 Backup and recovery - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 62
information provided in this guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact HP Customer Support. For U.S. product support, go to http://www.hp.com/go/contactHP. For worldwide product support, go to http://welcome.hp.com/ country/us - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 63
the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. ● Serial number period (5) Model description Have this information available when you contact technical support. The serial number label is located on the bottom of the - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 64
with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within following specifications. Input power Operating voltage and current DC plug of external HP power supply Rating 19.5 V dc @ 6.15 A -120 W 19.5 V dc @ 4.62 A - - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 65
Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90% 5% to 95% -50 ft to 10,000 ft -50 ft to - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 66
bottom 20 display 19 front 15 left-side 18 right-side 16 top 11 connector, power 17 CoolSense 7 D DC plug of external HP power supply 53 dial, HDMI port, identifying 16 headphone jack 18 Help and Support key 25 HP Recovery Manager 46 HP Wireless Audio Manager 5 I Imagepad buttons 11 identifying 11 - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 67
19 wireless 12 M memory module inserting 40 removing 39 replacing 38 memory module compartment, identifying number label 52 serial number, computer 52 service access door identifying 20 removing 39 setup of speakers, front, identifying 15 subwoofer, identifying 20 supported discs 45 system recovery - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 68
Z zooming Imagepad gesture 30 Index 57 - HP ENVY 15-3247nr | Getting Started - Windows 7 - Page 69
GETTING STARTED