HP ENVY TouchSmart 15-j078ca HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 - Page 58

Step 2: Select a Download, Download

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4. Click the link for the computer model. 5. Select the operating system, and then click Next. 6. Under Step 2: Select a Download, click the BIOS link. 7. Click the link for the most recent BIOS. 8. Click the Download button, and then follow the on-screen instructions. Before removing a memory module, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the service cover (see Solid-state drive on page 44). Remove the memory module: 1. Lift the left edge of the memory module shield and swing it up and to the right until the memory modules are accessible. 2. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.) 50 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

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4.
Click the link for the computer model.
5.
Select the operating system, and then click
Next
.
6.
Under
Step 2: Select a Download
, click the
BIOS
link.
7.
Click the link for the most recent BIOS.
8.
Click the
Download
button, and then follow the on-screen instructions.
Before removing a memory module, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see
Battery
on page
43
).
5.
Remove the service cover (see
Solid-state drive
on page
44
).
Remove the memory module:
1.
Lift the left edge of the memory module shield and swing it up and to the right until the memory
modules are accessible.
2.
Spread the retaining tabs
(1)
on each side of the memory module slot to release the memory
module. (The memory module tilts up.)
50
Chapter 5
Removal and replacement procedures for Customer Self-Repair parts