HP ENVY m6-1184ca User Guide - Windows 8

HP ENVY m6-1184ca Manual

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  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 1
    User Guide
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: September 2012 Document Part Number: 692770-001 Product notice This guide describes features
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Starting right ...1 Best practices ...1 Fun things TouchPad ...8 Lights ...9 Buttons, speakers, and fingerprint reader 11 Keys ...12 Bottom ...13 Labels ... service provider 17 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using Bluetooth
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    only 32 Edge swipes ...33 Right-edge swipe 33 Top-edge swipe 34 Left-edge swipe 34 Using the keyboard and mouse ...35 Using the keys ...35 Using the action keys 35 Using Microsoft Windows 8 shortcut keys 37 Using the hot keys 37 Using the integrated numeric keypad 38 6 Managing power ...39
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    when the computer cannot exit Hibernation ....... 43 Storing a user-replaceable battery 44 Disposing of a user-replaceable battery 44 Replacing a user-replaceable battery 44 Running on external AC power ...44 Troubleshooting power problems 45 HP CoolSense (select models only 45 Refreshing your
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    Using Disk Cleanup ...57 Adding or replacing memory modules 57 Updating programs and drivers ...59 Cleaning your computer ...60 Cleaning the display, sides, and cover 60 Cleaning the TouchPad and keyboard 60 Traveling with or shipping your computer 60 9 Securing your computer and information 62
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    What you need to know 74 Using the HP Recovery partition to recover a minimized image (select models only) ...75 Using HP Recovery media to recover 75 Changing the computer boot order 75 Removing the HP Recovery partition 75 12 Specifications ...77 Input power ...77 Operating environment ...77
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    x
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    Windows 8 Basics guide to explore the new Windows® features. TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press the Windows logo key on your keyboard. Pressing the Windows . ● Update or purchase to a TV or gaming console? For more information
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    . For product details, how-to information, and more, use this table. Resource Setup Instructions Windows 8 Basics guide Help and Support To access Help and Support, from the Start screen, type h, and then select Help and Support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide
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    out what software is installed on your computer, from the Start screen, right-click using the mouse or swipe from the top Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory
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    Right side Component (1) (2) Optical drive Optical drive light (3) Optical drive eject button (4) Power light (5) Hard drive light (6) USB 3.0 port (7) USB 2.0 port Description Reads and writes (select models only) to an optical disc. ● Green: The optical drive is being accessed. ● Off:
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    adapter light (9) Power connector (10) Security cable slot Description ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Connects an AC adapter. Attaches an optional security
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    to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. The jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or
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    chat by means of streaming video. To use the webcam, from the Start screen, type c, and then select CyberLink YouCam. (4) WLAN antennas (2)* Send and to your country or region. To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User
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    Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 33. Functions like the left button on an
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    . ● Amber: Computer sound is off. ● Off: Computer sound is on. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. Top 9
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    Component (5) TouchPad light (6) Fingerprint reader light Description ● On: The TouchPad is off. ● Off: The TouchPad is on. ● White: The fingerprint was read. ● Amber: The fingerprint was not read. 10 Chapter 2 Getting to know your computer
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    Speakers (2) (3) Fingerprint reader Description . If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, press and hold the computer. To learn more about your power settings: 1. From the Start screen, type p. 2. In the search box, type power. 3. Select
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    (1) esc key (2) fn key (3) Windows logo key (4) b key (5) Action keys (6) Windows applications key (7) num lock key (8) in combination with the b key or the esc key. Returns you to the Start screen from an open app or the Desktop. Enables or disables Beats Audio when pressed in
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    latch (4) Vents (4) Description Provides superior bass sound. Holds the battery. Releases the battery from the battery bay and opens the service door. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating
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    compartment compartment, and memory module compartment. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label-Provides important
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    Have this information available when you contact technical support. The service label is affixed inside the battery bay. ● Regulatory label-Provides regulatory information about the computer. The regulatory label is affixed inside the battery bay. ● Wireless certification label or labels-Provide
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    with a wireless router or a wireless access point. ● Bluetooth device-Creates a personal area network (PAN) to connect to provided in Help and Support. From the Start screen, type h, and then select Help and Support. Using the wireless controls network problems. 16 Chapter 3 Connecting to a network
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    more information, from the Start screen, type h, and then select Help and Support. Using a WLAN With a a large number of computers and accessories and can separate critical network functions. an account with an Internet service provider (ISP). To purchase Internet service, contact a local ISP.
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    or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) ( It is recommended that you initially connect your new wireless computer to the router by using the screen, type h, and then select Help and Support. 18 Chapter 3 Connecting to
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    as walls and floors. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart
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    To connect the network cable, follow these steps: 1. Plug the network cable into the network jack (1) on the computer. 2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference
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    webcam is in use. Records video, captures still photographs, allows you to video conference and chat online using streaming video. From the Start screen, type c, and then select CyberLink YouCam from the list of applications. Provides superior bass sound. Connects an optional USB device. NOTE: For
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    and control the bass settings through the Windows operating system. To view and control the bass properties: From the Start screen, type c, select Control Panel, Also connects an optional headset microphone. The jack does not support optional microphone-only devices. WARNING! To reduce the risk of
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    your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the in (microphone) jack on the computer. For best results when recording, speak directly into the manually control audio and bass settings. ▲ To open Beats Audio Control Panel, from the Start screen
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    screen, type c, and then select Control Panel from the list of applications. 2. Select Hardware and Sound > Sound. 3. When the Sound window opens, select the Sounds tab. Under Program 's instructions if you have questions. Connecting a VGA monitor or projector To see the computer screen image
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    and Personalization. Under Display, select Adjust screen resolution for best results. Connecting an HDMI TV or monitor To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. To connect an HDMI device to your
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    the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously Adjust screen resolution for best results. Configuring audio settings (with HDMI TV) HDMI is the only video interface that supports high
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    as HDTV, monitor, projector, game console, Blu-ray player, or DVR, by using an optional wireless adapter (purchased separately). For details about using the wireless adapter, see the manufacturer's instructions. ▲ To open Intel Wireless Display from the Start screen, type w, and then select Intel
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    ) can be connected to one of the USB ports on the computer. Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks using the TouchPad, touch screen, or the keyboard. Select computer models have special action keys or hot key functions on the
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    the TouchPad as you would use the corresponding buttons on an external mouse. NOTE: TouchPad gestures are not supported in all apps. To view a demonstration of each gesture: 1. From the Start screen, type c to display the Apps list. Select Control Panel, and then select Hardware and Sound. 2. Select
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    tap an item to open it. NOTE: Press and hold your finger on the TouchPad to open a help screen that provides information about the selected item. Scrolling Scrolling is useful for moving up, down, or sideways on a . 30 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard
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    Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. Rotating (select
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    the TouchPad zone and press to open the options menu for the selected object. Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left
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    Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Slide your finger gently from the right edge to display the
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    Top-edge swipe The top-edge swipe allows you to open all apps available on the Start screen. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● of the TouchPad to switch between apps. 34 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard
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    , which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness incrementally as long as you
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    Icon Key Description f5 Turns the radiance backlight keyboard feature off or on (select models only). NOTE: To conserve battery power, turn off this feature. f6 Plays the previous track of an audio is possible. 36 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard
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    Windows 8 shortcut keys, go to Help and Support. From the Start screen, type h, and then select Help and Support. Shortcut Key key + c Description Returns you to the Start screen system BIOS version number Windows operating system. To view and control the bass properties: From the Start screen
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    Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Component num lock key Integrated numeric keypad Description Controls the function of
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    Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power. Your work is saved to memory, allowing you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep on page 40
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    key on the keyboard. ● Tap or swipe the TouchPad. When the computer exits Sleep, the power lights turn on and the computer returns to the screen where you stopped on wakeup, you must enter your Windows password before your work will return to the screen. Setting password protection on wakeup To
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    in the computer slowly discharges when the computer is off and unplugged from external power. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors. Using the power
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    Check in HP Support Assistant. To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance. If Battery Check indicates that your battery should be replaced, contact support. Removing a user-replaceable battery WARNING! To reduce
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    battery power and maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available Save
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    guides. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions
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    battery power. ● The display brightness automatically decreases to save battery life. ● The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems replaced. Contact customer support for information on obtaining a replacement From the Start screen, type cool, select
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    updates are downloaded. ▲ To enable this feature or manually adjust the settings, on the Start screen programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ● When you need to replace the battery the Windows
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    use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port, because this versatile interface allows you to connect to numerous kinds of external devices to your computer, such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub. Your
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    your information and close all programs associated with the device. 2. From the Desktop, click the USB hardware icon in the notification area, at the far right of the taskbar. A message, Safely Remove Hardware and Eject Media, displays. Follow the on-screen instructions. 3. Click the USB icon and
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    the digital card. 1. Save your information and close all programs associated with the digital card. 2. From the Desktop, click the remove hardware icon in the notification area, at the far right of the taskbar. Then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it
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    . AACS keys require occasional renewal to support playback of new BD movie releases. The CyberLink PowerDVD program will request an update to continue playback when such a BD movie release is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on the
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    4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle. NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle. 5. Gently press the disc (3) down onto the tray spindle until the disc
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    and place the disc in a protective case. Sharing data and drives and accessing software When your computer is part of a network, you are not on-screen instructions. To share information from your Local Disk: 1. On the Desktop, open File Explorer. 2. Click Local Disk (C:) on the Libraries window. 3.
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    3. Under View your active networks, select an active network. 4. Select Change advanced sharing settings to set sharing options for privacy, network discovery, file and printer sharing or other network options. Using optical drives 53
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    replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions battery is the only source of power, be sure that the battery type on the keyboard or move the screen to clear, or properly disconnect the external hard drive. Replacing
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    AC outlet. 4. Turn the computer upside down on a flat surface. 5. Remove the battery from the computer. Remove the hard drive: 1. Loosen the service door screw (1), and then slide the battery release latch (2) until the service door is released. 2. Slide the door out of the slot (3), and then lift
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    You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, drive to normal operation. NOTE: Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is unnecessary. NOTE: Hard drives in the primary hard
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    files. 2. Follow the on-screen instructions. Adding or replacing memory modules Adding memory can help improve your computer's performance service door. The memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of the memory
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    cord from the AC outlet. 4. Turn the computer upside down on a flat surface. 5. Remove the battery from the computer. 6. Remove the service door from the computer. 7. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the
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    prevent damage to the memory module, be sure that you do not bend the module. 9. Replace the service door. 10. Replace the battery. 11. Turn the computer right-side up, and then reconnect external power and external devices. 12. Turn on the computer. Updating programs and drivers HP recommends that
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    gaming software. Without the latest driver, you would not be getting the most out of your equipment. Download the latest versions of HP programs and drivers and also register to receive automatic update notifications when they become available. For U.S. support particles from the keyboard, use a can
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    use is at the discretion of the airline. ● If the computer will be unused and disconnected from external power for more than 2 weeks, remove the battery and store it separately. ● If you are shipping the computer or a drive, use suitable protective packaging and label the package "FRAGILE." ● If the
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    BIOS) feature and for a Windows by the program. ● Change service, back up your files, delete confidential files, and then remove all password settings. For additional information about Windows passwords, such as screen-saver passwords, from the Start screen, type h, and then select Help and Support
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    Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using the fingerprint reader Integrated fingerprint readers are
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    fingerprint to: ● Log on to Windows. ● Access websites and other programs that require a logon. ● Set up a single sign-on service that allows you to use a registered fingerprint kept up to date. It is strongly recommended that you upgrade the security software trial offer or purchase the software of
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    . From the Start screen, type u, select Settings, and then select Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to Windows and other Microsoft programs, as they are released, from the Microsoft website and through the updates link in Help and Support. Installing HP and
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    not prevent the computer from being mishandled or stolen. Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection. The security cable slot on your computer may look slightly different from the illustration
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    is located at the bottom of the screen. NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer from operating properly. Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 78
    , cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Select Updates and tune-ups, and then select Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS update and compare it to the
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    on or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. Using System Diagnostics 69
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    maintenance (such as a software update, security scanning, or system diagnostics). You can also manually create a system restore point at any time. For more information and steps for creating specific system restore points, see Windows Help and Support. From the Start screen, type h, and then select
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 81
    must turn it on. For more information and steps for enabling Windows File History, see Windows Help and Support. From the Start screen, type h, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you
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    Windows Help and Support. From the Start screen, type h, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP
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    while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and follow the on-screen instructions. To use the Start screen: 1. On the Start screen, point to the far-right upper or lower corner of the
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    settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover
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    while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 86
    means you can no longer use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and follow the on-screen instructions to continue.
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    12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100-240 V, 50-60 Hz. Although the
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    Operating Nonoperating -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft 78 Chapter 12 Specifications
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 89
    to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a about static electricity or assistance with component removal or installation, contact support. 79
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    44 battery bay 13, 15 battery information, finding 42 battery power 41 battery release latch 13 battery temperature 44 Beats Audio 12, 22, 23, 37 Beats Audio Control Panel 23 Beats Audio hot key 23 best practices 1 BIOS determining version 67 downloading an update 68 updating 67 Bluetooth device
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    12 b 12, 22 esc 12 fn 12, 22 num lock 12 Windows applications 12 Windows logo 12 L labels Bluetooth 15 regulatory 15 service 14 wireless certification 15 WLAN 15 latch, battery release 13 lights AC adapter 5 caps lock 9 fingerprint reader 10 hard drive 4 mute 9 optical drive 4 power 4, 9 RJ-45
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    BIOS) passwords 63 shipping the computer 60 shutdown 46 Sleep exiting 40 initiating 40 software CyberLink PowerDVD 27 Disk Cleanup 57 Disk Defragmenter 56 software updates, installing 65 speakers, identifying 11, 22 storing a battery 44 subwoofer, identifying 13, 21 supported 21 Windows backup 71
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