HP Firebird with VoodooDNA 800 User Guide - Page 47

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Video Symptom Possible solution Some video files do not play. Your file may be corrupt or in an unsupported format. Open the video file in a video editor, and then resave the file in a supported format. Codec error messages appear when I play certain video files. Open the file in Windows Media Player. Ensure that Windows Media Player is configured to automatically download codecs. If the correct codec is available, the file will play. Note that you must be connected to the Internet to download codec files. If the correct codec is not available, check whether an update is available for Windows Media Player. For more information, open Windows Media Player Help and search for codec. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Windows Vista start button, right-click Computer, and then click Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to update the driver. 7 If you are prompted, restart the computer. Graphics become corrupted when I play video games. 1 Click the Windows Vista start button, right-click Computer, and then click Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+) next to Display adapters. 4 Right-click the video card, and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the onscreen instructions to update the driver. 7 If you are prompted, restart the computer. Undo any overclocking you may have done to your video card. Troubleshooting Computer Problems 43

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Troubleshooting Computer Problems
43
Video
Symptom
Possible solution
Some video files do
not play.
Your file may be corrupt or in an unsupported format. Open the
video file in a video editor, and then resave the file in a supported
format.
Codec error messages
appear when I play
certain video files.
Open the file in Windows Media Player. Ensure that Windows
Media Player is configured to automatically download codecs.
±
If the correct codec is available, the file will play. Note that
you must be connected to the Internet to download codec files.
±
If the correct codec is not available, check whether an update
is available for Windows Media Player.
For more information, open Windows Media Player Help and
search for
codec
.
Error message:
Files
Needed To Display Video
Are Missing or Corrupt
.
1
Click the
Windows Vista start button
, right-click
Computer
, and then click
Properties
.
2
Under Tasks, click
Device Manager
.
3
Click the plus sign (
+
) next to
Sound, video and game
controllers
.
4
Right-click
TV tuner
(select models only), and then click
Update Driver Software
.
5
Select
Search automatically for updated driver
software
.
6
Follow the instructions to update the driver.
7
If you are prompted, restart the computer.
Graphics become
corrupted when I play
video games.
1
Click the
Windows Vista start button
, right-click
Computer
, and then click
Properties
.
2
Under Tasks, click
Device Manager
.
3
Click the plus sign (
+
) next to
Display adapters
.
4
Right-click the video card, and then click
Update Driver
Software
.
5
Select
Search automatically for updated driver
software
.
6
Follow the onscreen instructions to update the driver.
7
If you are prompted, restart the computer.
Undo any overclocking you may have done to your video card.