HP Firebird with VoodooDNA 800 User Guide - Page 53

Troubleshooting Computer Problems

49

My Internet browser

home page changed to

something I did not want.

You may have

spyware

on your computer. Spyware is software that

usually runs silently in the background on your computer, collecting

and sending information about you and your use of the computer to

another person or system on the Internet.

You can find and remove spyware from your computer by using any

one of a number of software programs available for this purpose,

including Windows Defender.

To scan for spyware by using Windows Defender:

1

Click the

Windows Vista start button

,

All Programs

,

then click

Windows Defender

.

2

Click

Scan

.

Note that many of the popular virus protection programs also

include tools that scan for and remove spyware from your

computer.

To avoid getting spyware on your computer:

±

Do not install programs if you are not sure they come from

reputable companies. Check the company Web site carefully

for information about what is included with the program.

±

Do not automatically click

Yes

when a download window

asks if it is OK to install a program on your computer. Read

the message in the window and ensure that it is a software

program that you really want.

Unwanted pop-up

advertisements display

on my computer when I

am connected to the

Internet.

This is typically caused by

adware

or advertising-supported

software.

You can configure your Web browser to block pop-ups. For

example, in Internet Explorer, click

Tools

,

and then click

Pop-up

Blocker

.

To remove adware from your computer, use the antispyware/

adware program included on your computer (select models only),

or use any one of a number of available software programs that

remove adware programs.

Note that many of the popular virus protection programs also

include tools that scan for and remove adware from your computer.

Internet Access (continued)

Symptom

Possible solution

Section	Page
Table of Contents	3
Setting Up Your HP Firebird	5
Get It Together	5
Storing documentation and recovery discs	5
Connecting to the HP Firebird	6
Placing the HP Firebird in the proper location	8
Using surge protection	9
Using SLI Technology	10
To disable SLI	10
Re-enabling SLI	10
Selecting HDMI as the default video output	11
Adjusting the screen mode by using Windows Vista	11
Adjusting the screen resolution by using Windows Vista	12
Adjusting the screen resolution by using the NVIDIA Control Panel	12
Setting Up a Local Area Network	12
Setting Up a Wired (Ethernet) Connection	13
Turning On Your HP Firebird for the First Time	15
Finding More Information	15
Finding information on the Web	15
Finding onscreen Help and Support Center	15
Turning On the HP Firebird	15
Turning Off the HP Firebird	16
Using Shut Down	16
Restarting the HP Firebird	16
Using the Power button to restart your HP Firebird	17
Using Lock	17
Using Sleep Mode	17
Using Hibernate mode	18
Automatic Sleep, Hibernate, or Away mode	19
Connecting to the Internet	19
Using the HP Firebird with Safety and Comfort	20
Setting Up User Accounts	20
Protecting the HP Firebird	21
Using passwords	22
Configuring for automatic Microsoft software updates	23
Installing critical security updates	24
Guidelines for Installing Software and Hardware Devices	24
Transferring Files and Settings from an Old Computer to Your HP Firebird	25
Using the Norton Internet Security Antivirus Software	25
Configuring and registering Norton Internet Security software	25
Manually running a scan	26
Setting a Full System Scan time	26
Setting up a Custom Scan time	27
Using DVD Media Drives	29
Handling CDs and DVDs	29
Inserting and removing CDs and DVDs	30
Compatibility Information	30
Disc Features and Compatibility Table	31
Optical Drive Quick Reference Table	32
Using Blu-ray Disc Drives	33
Caring for Your HP Firebird	35
Maintenance	37
Creating System Recovery Discs	37
Creating Data Backup Discs	37
Security Updates	37
Reviewing programs that run automatically at startup	38
Running the Disk Cleanup Program	38
Manual Disk Cleanup	38
Automatic Disk Cleanup	38
Running the Disk Defragmenter Program	39
Checking for Hard Disk Drive Errors	40
Keeping the HP Firebird Free of Dust and Dirt	40
Cleaning the HP Firebird	41
Cleaning fans, heat sink, and inside the HP Firebird	42
Cleaning the keyboard and mouse	42
Troubleshooting Computer Problems	43
Audio	43
CD and DVD Drives	45
Video	47
Display (Monitor)	48
Hard Disk Drive	49
Hardware Installation	50
Internet Access	52
Keyboard and Mouse	54
Power	55
Performance	57
Miscellaneous	60
Updating Drivers	61
System Recovery	63
Making a System Recovery Disc	63
System Recovery	64
Recovery from the recovery partition on your hard disk drive	65
Recovery from the recovery disc	67
Recovery from the Microsoft Windows Vista OS recovery disc	68
Post-recovery Procedure	70

HP Firebird with VoodooDNA 800 User Guide - Page 53

Internet Access continued

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