HP Firebird with VoodooDNA 800 User Guide - Page 52

Internet Access

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Internet Access Symptom I cannot connect to the Internet. I cannot automatically start Internet programs. Web pages load slowly. Possible solution Verify Internet settings, or contact your Internet Service Provider (ISP) for assistance. Verify that you are using the proper cables for your Internet connection type. Your computer may have a modem and an Ethernet network adapter (also called a network interface card, or NIC). A modem uses a standard telephone cable to make a dial-up connection. A NIC uses a network cable to connect to a local area network (LAN). Do not connect a telephone cable to the NIC. Do not plug a network cable into a telephone service line; doing so may damage the NIC. For more information about connecting to the Internet, press the Help ? button on the keyboard to open the Help and Support Center. Verify that the Web browser is installed and set up to work with your ISP. Try moving the computer chassis. Try to connect again later, or contact your ISP for assistance. Log in to your ISP, and start the desired program. Verify that the correct modem speed and COM port are selected: 1 Click the Windows Vista start button, and then click Control Panel. 2 Click Hardware and Sound. 3 Double-click Phone and Modem Options. 4 Click the Modems tab, and then click the Properties button. 5 In the Device status area, verify that the modem is working properly. Note that Web pages do not always load as quickly as files stored on your computer. Web pages may also load slowly if there is currently a high demand for the Web site. 48 HP Firebird Desktop Essentials (Features may vary by model)

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48
HP Firebird Desktop Essentials (Features may vary by model)
Internet Access
Symptom
Possible solution
I cannot connect to the
Internet.
Verify Internet settings, or contact your Internet Service Provider
(ISP) for assistance.
Verify that you are using the proper cables for your Internet
connection type. Your computer may have a modem and an
Ethernet network adapter (also called a network interface card, or
NIC). A modem uses a standard telephone cable to make a dial-up
connection. A NIC uses a network cable to connect to a local area
network (LAN). Do not connect a telephone cable to the NIC. Do
not plug a network cable into a telephone service line; doing so
may damage the NIC.
For more information about connecting to the Internet, press the
Help ? button on the keyboard to open the Help and Support
Center.
Verify that the Web browser is installed and set up to work with
your ISP.
Try moving the computer chassis.
Try to connect again later, or contact your ISP for assistance.
I cannot automatically
start Internet programs.
Log in to your ISP, and start the desired program.
Web pages load slowly.
Verify that the correct modem speed and COM port are selected:
1
Click the
Windows Vista start button
, and then click
Control Panel
.
2
Click
Hardware and Sound
.
3
Double-click
Phone and Modem Options
.
4
Click the
Modems
tab, and then click the
Properties
button.
5
In the
Device status
area, verify that the modem is working
properly.
Note that Web pages do not always load as quickly as files stored
on your computer. Web pages may also load slowly if there is
currently a high demand for the Web site.