HP IQ504 Limited Warranty, Support, and System Recovery Guide - Page 12

Support Information Don't Forget to Register! You can register your computer through the Help and Support Center. Click the Windows Vista start button™, Help and Support, and then click Contact Support. Where to Get Help Follow these steps when you need help: 1 Check the setup poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for help with hardware and software questions. Click the Windows Vista start button, and then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following: • Link to register your computer • System information, including your computer product number, model number, and serial number • E-mail support • HP Real Time Chat with qualified support specialists • Support phone numbers • Link to the User Guides for your computer 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 For help online, go to the HP Customer Care Center Web site at: http://www.hp.com/cposupport/loc/ regional.html 5 If you have not solved the problem, first, call your computer retailer, or second, call the HP Customer Care Center at: Dutch: 070 300 005 French: 070 300 004 Protect Your Investment You can upgrade your standard factory warranty for an additional two years by purchasing an HP warranty extension. For more information, visit our Web site at: http://www.hp.com/be/garantie-uitbreiding Where Are My User Guides? The User Guides are on your computer. Click the Windows Vista start button, All Programs, and then User Guides. Documentation is also available at: http://www.hp.com/support where you can search for the support page for your model. Software Support If you have questions about your software, contact or visit your software vendor Web site at the appropriate Web address below: Cyberlink http://www.cyberlink.com Are You Missing Components? Check the contents of the computer box after you've purchased your computer. If any components are missing, you have 30 days from the date of purchase to contact HP Customer Care for replacement. After this period, you may be charged for these components. HP Office Belgium Hewlett-Packard Belgium BVBA/SPRL Luchtschipstraat 1 B-1140 Brussels 10