HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 18

BL860c and BL870c Server Blade Table 1-7 Components supported with BL860c and BL870c Operating System • Windows Server 2008 for Itanium-based Systems I/O Mezzanine Support • Dual Port 4 Gb/s FC Mezzanine Card (Q-Logic) (403619-B21) • 8 Gigabit Mezzanine FC HBA (Emulex) (456972-B21) • 8 Gigabit Mezzanine FC HBA (QLogic) (451871-B21) • Emulex LPe1105-HP 4 Gb FC HBA (403621-B21) • Direct Adaptor Mezzanine Card for connecting to the Direct Attached Storage Blade (431643-B21) • PCI Express Quad Port Gigabit Mezzanine NIC (NC364M) (447883-B21) • PCI Express Dual Port Gigabit Mezzanine NIC (NC360m) (445978-B21) • P700m Smart Array Mezzanine Card (451017-B21) Graphic Console • TFT7600 Rack Mount Keyboard Monitor (all versions) Troubleshooting Common Issues Read this section completely before installing or running Windows Server 2008 on HP Integrity servers. This section includes workarounds that can save you valuable time and effort. Event Log Corrected hardware errors Issue Integrity Servers running Windows Server 2008 might receive Windows Event Log messages describing Corrected Hardware Errors for memory and processor components. These messages from the Microsoft WHEA-LOGGER service can occur several times daily on large memory configurations running under high load. Servers All Integrity Workaround These event log messages do not indicate a problem. The underlying hardware is operating correctly. Extensible Firmware Interface (EFI) and EFI-based Setup Utility (EBSU) EBSU fails when flashing an Emulex 4 Gb HBA Issue EBSU cannot flash the Emulex 4 Gb Host Bus Adapter (HBA) to the latest firmware and EFI version, if the current EFI Driver flashed to the Emulex 4 Gb controller is version 5.02A1. Servers All Integrity Workaround 1. Exit EBSU. 2. Unload all Emulex drivers using the EFI shell unload command. 3. Run EBSU again. ESBU can lose mapping of drives connected to QLogic controllers Issue In some cases, EBSU may lose the mapping of disk drives attached to QLogic controllers. Servers All Integrity Workaround Use "Maintain Firmware" to flash the QLogic controller to the latest firmware. After rebooting the system, EBSU detects and configures the disk drives attached to the QLogic controller. 18 Release 6.2 Overview