HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 3

Table of Contents About This Document...7 Typographic Conventions...7 HP Encourages Your Comments...7 1 Release 6.2 Overview...9 What's New in Windows Solution 6.2 9 System Configurations...10 Software Requirements...12 Web Browser...12 TCP/IP and SNMP...12 Utility Meter...12 Supported Components...12 Superdome (with sx2000 chipset)...12 rx8640...13 rx7640...14 rx6600...15 rx3600...16 rx2660...17 BL860c and BL870c Server Blade...18 Troubleshooting Common Issues...18 Event Log...18 Corrected hardware errors...18 Extensible Firmware Interface (EFI) and EFI-based Setup Utility (EBSU 18 EBSU fails when flashing an Emulex 4 Gb HBA 18 ESBU can lose mapping of drives connected to QLogic controllers 18 Express Setup fails when launched from EBSU 19 Fibre Channel...19 Error message during system boot 19 Mixing Fibre Channel HBA models within same system might cause a blue screen 19 AH400A or the AH401A 8 Gb Fibre Channel HBAs might cause startup problems or blue screen...19 Boot from Emulex HBA fails...20 Device manager error after kit update 20 Target LUN and boot controller WWN not visible in a VC environment 21 HP Smart Update Manager...21 hpsum_swdiscovery.exe Application Error 21 Installation...21 Integrity PCI-express power management fix for AH400A/AH401A is always ready to install...21 HPSUM does not detect installed version of Neterion 10Gb NIC driver 21 Management Agents...22 Management Agents and WBEM Providers log the same event 22 New events in the System Event Log (SEL 22 Error event after firmware update 22 Error during installation over a newer version 22 No server information displayed on the System Management Homepage 23 Network Interface Cards (NICs)...23 AD385A NIC card can affect server performance under a load 23 Smart Array...23 Blue screen displays when Smart Array cards are hot removed 23 Table of Contents 3