HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 22

Management Agents

Page 22 highlights

Workaround Run HPSUM with force option. See the Installation Guide. Management Agents Management Agents and WBEM Providers log the same event Issue When HP Insight Management Agents and WBEM Providers are both installed in the system, the Agents and Providers see and log the same IPMI System Event Log (SEL) event separately. As a result, the Windows System Log contains duplicate entries for each IPMI SEL event, although the Event Source is different (HPEventLog for events logged by Agents and HP System for events logged by WBEM Providers). Servers All Integrity Workaround To avoid this event duplication, disable the logging from the Agents by adding a semicolon before the EVT=hpevtsvc.exe line inside the %SystemRoot%\ System32\cpqmgmt\CqMgServ\hpmgtsvc.ini INI file. Then, restart the HP Insight Management Service from the Services window. NOTE: During Management Agents installation, if the WBEM Providers are detected in the system, the Agents installer automatically disables the Windows System Log logging by modifying the hpmgtsvc.ini file. To re-enable the Agent logging, remove the semicolon before EVT=hpevtsvc.exe and restart the HP Insight Management Service. New events in the System Event Log (SEL) Issue When viewing the SEL events from the MP SL viewer, you might see some new events of type DC or DD. Servers All Integrity Workaround These are informational events. When the system is booted up, a type DC event entry is generated in the SEL. When the system is gracefully shut down, one or more type DD event entries are generated in the SEL. Error event after firmware update Issue When a system firmware bundle update is applied on an Integrity server rx6600 using the "HP Integrity Server rx3600/rx6600 System, BMC, iLO-2 MP, FPGA, and PsoC Firmware Bundle" HP Package, an error event might be logged in the Windows System Event Log. The The HP Insight Foundation Agent service hung on starting event is logged because the underlying baseboard management controller is taking longer to respond to data requests from the agents service. Servers rx6600 Workaround The event is logged only once during system reboot following the firmware update. The Foundation Agent service operation is not affected. Error during installation over a newer version Issue HP Insight Management Agents installation returns an error when being downgraded to an older version. Servers All Integrity Workaround There is no workaround. These are unsupported operations. 22 Release 6.2 Overview

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Workaround
Run HPSUM with force option. See the
Installation Guide
.
Management Agents
Management Agents and WBEM Providers log the same event
Issue
When HP Insight Management Agents and WBEM Providers are both installed
in the system, the Agents and Providers see and log the same IPMI System
Event Log (SEL) event separately. As a result, the Windows System Log contains
duplicate entries for each IPMI SEL event, although the Event Source is different
(
HPEventLog
for events logged by Agents and
HP System
for events logged
by WBEM Providers).
Servers
All Integrity
Workaround
To avoid this event duplication, disable the logging from the Agents by adding
a semicolon before the
EVT=hpevtsvc.exe
line inside the
%SystemRoot%\
System32\cpqmgmt\CqMgServ\hpmgtsvc.ini
INI file. Then, restart the
HP Insight Management Service
from the Services window.
NOTE:
During Management Agents installation, if the WBEM Providers are
detected in the system, the Agents installer automatically disables the Windows
System Log logging by modifying the
hpmgtsvc.ini
file. To re-enable the
Agent logging, remove the semicolon before
EVT=hpevtsvc.exe
and restart
the
HP Insight Management Service
.
New events in the System Event Log (SEL)
Issue
When viewing the SEL events from the MP
SL
viewer, you might see some new
events of type DC or DD.
Servers
All Integrity
Workaround
These are informational events. When the system is booted up, a type
DC
event
entry is generated in the SEL. When the system is gracefully shut down, one or
more type
DD
event entries are generated in the SEL.
Error event after firmware update
Issue
When a system firmware bundle update is applied on an Integrity server rx6600
using the “HP Integrity Server rx3600/rx6600 System, BMC, iLO-2 MP, FPGA,
and PsoC Firmware Bundle” HP Package, an error event might be logged in
the Windows System Event Log. The
The HP Insight Foundation Agent
service hung on starting
event is logged because the underlying
baseboard management controller is taking longer to respond to data requests
from the agents service.
Servers
rx6600
Workaround
The event is logged only once during system reboot following the firmware
update. The Foundation Agent service operation is not affected.
Error during installation over a newer version
Issue
HP Insight Management Agents installation returns an error when being
downgraded to an older version.
Servers
All Integrity
Workaround
There is no workaround. These are unsupported operations.
22
Release 6.2 Overview