HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 21

Workaround The controllers start up normally and function properly after rebooting the system. Target LUN and boot controller WWN not visible in a VC environment Issue When installing to storage attached to an Emulex LPe1105 mezzanine controller (403621-B21) in a Virtual Connect (VC) environment through a Brocade switch, the target LUN is not visible and the WWN for the boot controller is not visible in the zone in the switch administrative tool. Servers HP Integrity BL860c Server Blade and BL870c Server Blade Workaround Write down and save the controller World-Wide Number (WWN) when installing it into the system, or obtain it from the VC manager or EFI utility. Then, manually enter the WWN into the desired zone on the switch when configuring the zone. Scan for targets and continue with the usual installation steps to boot from the controller. For more information, see the HP StorageWorks Booting Windows for Itanium-based systems from a storage area network document at http://www.hp.com. HP Smart Update Manager hpsum_swdiscovery.exe Application Error Issue Version 3.4.3.0 of the hpsum_swdiscovery.exe tool can cause an Application Error that is reported in the Windows Event Log. Servers All Integrity Workaround 1. Navigate to the C:\CPQSYSTEM\cpxml folder. 2. Remove the cp009280.xml file. 3. Restart SMH. If any pop-up windows display that contain the sw_discovery.exe application name, follow these steps: 1. Navigate to the C:\Program Files\HPWBEM\Tools folder. 2. Replace the hpsum_swdiscovery.exe file with the same file in the Support Pack that you downloaded. Installation Integrity PCI-express power management fix for AH400A/AH401A is always ready to install Issue The Integrity PCI-express power management fix for the AH400A and AH401A HBAs (cp009436.exe) is always "ready to install" even after it is installed. This can occur when running HPSUM interactively from the Smart Setup CD or after you download the Support Pack from the web and run it interactively. Servers All Integrity Workaround There is no workaround. You can ignore this message after you install the package. HPSUM does not detect installed version of Neterion 10Gb NIC driver Issue If the Neterion 10 Gb NIC driver is already installed with the Reinstallation DVD, and HPSUM is run for the first time, the driver is displayed in the install required group, instead of already installed one. When the smart component is executed, it identifies the installed driver is same as the available version and does not execute the installation. Servers Superdome SX2000, rx8640, rx7640, rx6600, rx3600, rx2660 Troubleshooting Common Issues 21