HP Integrity rx2800 HP Integrity Servers with Microsoft Windows Server 2008 R2 - Page 19

Troubleshooting Common Issues

Page 19 highlights

BL860c and BL870c Server Blade Table 1-8 Components supported with BL860c and BL870c Operating System • Windows Server 2008 R2 for Itanium-based Systems I/O Mezzanine Support • Dual Port 4 Gb/s FC Mezzanine Card (Q-Logic) (403619-B21) • 8 Gigabit Mezzanine FC HBA (Emulex) (456972-B21) • 8 Gigabit Mezzanine FC HBA (QLogic) (451871-B21) • Emulex LPe1105-HP 4 Gb FC HBA (403621-B21) • HP PCI Express Mezzanine Pass-Thru Card (431643-B21)1 • PCI Express Quad Port Gigabit Mezzanine NIC (NC364M) (447883-B21) • HP NC532m Dual port 10 Gigabit Ethernet Mezzanine NIC (467799-B21) • PCI Express Dual Port Gigabit Mezzanine NIC (NC360m) (445978-B21) • P700m Smart Array Mezzanine Card (451017-B21) Management Processor • Integrity iLO 2 • Integrity iLO Advanced Pack Graphic Console • TFT7600 Rack Mount Keyboard Monitor (all versions) 1 Supported on the BL860c only. BL860c i2, BL870c i2, and BL890c i2 Server Blade Table 1-9 Components supported with BL860c i2, BL870c i2, and BL890c i2 Operating System I/O Mezzanine Support • Windows Server 2008 R2 for Itanium-based Systems • Emulex LPe1205-HP Dual port 8 Gb FC HBA (456972-B21) 1 • HP QMH 2562 Dual port 8 Gb FC BL-c HBA (QLogic) (451871-B21) 1 • PCI Express Quad Port Gigabit Mezzanine NIC (NC364M) (447883-B21) • HP NC532m Dual port 10 Gigabit Ethernet Mezzanine NIC (467799-B21) • PCI Express Dual Port Gigabit Mezzanine NIC (NC360m) (445978-B21) • P700m Smart Array Mezzanine Card (451017-B21) 2 Management Processor • Integrity iLO 3 • Integrity iLO Advanced Pack Graphic Console • TFT7600 Rack Mount Keyboard Monitor (all versions) 1 For boot, you must place the card in the left-most, or 1st blade, in the rack. 2 For data only; not supported for boot. Troubleshooting Common Issues Read this section completely before installing or running Windows Server 2008 R2 on HP Integrity servers. This section includes workarounds that can save you valuable time and effort. Crash Dump No visual status indication when creating a crash dump Issue When a crash dump is automatically created after a Windows blue screen, there is no visual indication such as the percentage complete status. The system might appear to be hung. Servers HP Integrity BL8x0 i2 server blade Workaround Do not reset the system manually. To get a successful crash dump, you must wait for the system to reboot automatically after completing the dump. For a kernel dump, this might take less than 10 minute. For a full memory dump, this might take up to 1 hour. Troubleshooting Common Issues 19

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BL860c and BL870c Server Blade
Table 1-8 Components supported with BL860c and BL870c
Windows Server 2008 R2 for Itanium-based Systems
Operating System
Dual Port 4 Gb/s FC Mezzanine Card (Q-Logic) (403619-B21)
8 Gigabit Mezzanine FC HBA (Emulex) (456972-B21)
8 Gigabit Mezzanine FC HBA (QLogic) (451871-B21)
Emulex LPe1105-HP 4 Gb FC HBA (403621-B21)
HP PCI Express Mezzanine Pass-Thru Card (431643-B21)
1
PCI Express Quad Port Gigabit Mezzanine NIC (NC364M) (447883-B21)
HP NC532m Dual port 10 Gigabit Ethernet Mezzanine NIC (467799-B21)
PCI Express Dual Port Gigabit Mezzanine NIC (NC360m) (445978-B21)
P700m Smart Array Mezzanine Card (451017-B21)
I/O Mezzanine
Support
Integrity iLO 2
Integrity iLO Advanced Pack
Management
Processor
TFT7600 Rack Mount Keyboard Monitor (all versions)
Graphic Console
1
Supported on the BL860c only.
BL860c i2, BL870c i2, and BL890c i2 Server Blade
Table 1-9 Components supported with BL860c i2, BL870c i2, and BL890c i2
Windows Server 2008 R2 for Itanium-based Systems
Operating System
Emulex LPe1205-HP Dual port 8 Gb FC HBA (456972-B21)
1
HP QMH 2562 Dual port 8 Gb FC BL-c HBA (QLogic) (451871-B21)
1
PCI Express Quad Port Gigabit Mezzanine NIC (NC364M) (447883-B21)
HP NC532m Dual port 10 Gigabit Ethernet Mezzanine NIC (467799-B21)
PCI Express Dual Port Gigabit Mezzanine NIC (NC360m) (445978-B21)
P700m Smart Array Mezzanine Card (451017-B21)
2
I/O Mezzanine
Support
Integrity iLO 3
Integrity iLO Advanced Pack
Management
Processor
TFT7600 Rack Mount Keyboard Monitor (all versions)
Graphic Console
1
For boot, you must place the card in the left-most, or 1st blade, in the rack.
2
For data only; not supported for boot.
Troubleshooting Common Issues
Read this section completely before installing or running Windows Server 2008 R2 on HP Integrity
servers. This section includes workarounds that can save you valuable time and effort.
Crash Dump
No visual status indication when creating a crash dump
Issue
When a crash dump is automatically created after a Windows blue screen, there
is no visual indication such as the percentage complete status. The system might
appear to be hung.
Servers
HP Integrity BL8x0 i2 server blade
Workaround
Do not reset the system manually. To get a successful crash dump, you must
wait for the system to reboot automatically after completing the dump. For a
kernel dump, this might take less than 10 minute. For a full memory dump, this
might take up to 1 hour.
Troubleshooting Common Issues
19