HP Integrity rx2800 HP Integrity Servers with Microsoft Windows Server 2008 R2 - Page 21
HP Smart Update Manager
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Error message during system boot Issue On a system with an Emulex LPe1205-HP 8 Gb Mezzanine card, during system boot, a VOLTAGE_DEGRADES_TO_NON_RECOVERABLE message is posted in the System Event Log (SEL). You can view this message with the SL command under the MP menu. Servers HP Integrity BL860c Server Blade and BL870c Server Blade Workaround This is only an alert message. The function and performance on the Mezzanine card are not adversely affected. No actions are needed. Mixing Fibre Channel HBA models within same system might cause a blue screen Issue Mixing HBA cards from different vendors with different I/O maximum transfer packet sizes in a Multipath I/O (MPIO) configuration on the same server can cause a blue screen with Stopcode 0x000000D1 and a reference to elxstor.sys. Servers All Integrity Workaround Do not mix HBAs from different vendors in the same server configuration in an MPIO environment. Target LUN and boot controller WWN not visible in a VC environment Issue When installing to storage attached to an Emulex LPe1105 mezzanine controller (403621-B21) in a Virtual Connect (VC) environment through a Brocade switch, the target LUN is not visible and the WWN for the boot controller is not visible in the zone in the switch administrative tool. Servers HP Integrity BL860c Server Blade and BL870c Server Blade Workaround Write down and save the controller World-Wide Number (WWN) when installing it into the system, or obtain it from the VC manager or EFI utility. Then, manually enter the WWN into the desired zone on the switch when configuring the zone. Scan for targets and continue with the usual installation steps to boot from the controller. For more information, see the HP StorageWorks Booting Windows for Itanium-based systems from a storage area network document at http://www.hp.com. HP Smart Update Manager QLogic driver does not install successfully Issue If you have multiple QLogic cards in your system, HP SUM might not update the driver for some of the cards. Servers All Integrity Workaround Run HP SUM or the particular QLogic smart component again with force install to update the driver. mmc.exe crash Issue Servers Workaround While running HP SUM, an mmc.exe application crash window might appear. All Integrity Close the window or ignore it. HP SUM continues to run and finishes the installation successfully. HP SUM hangs when a folder contains double byte characters Issue HP SUM hangs at the Inventory Progress window when it encounters double byte characters. Troubleshooting Common Issues 21