HP J6480 User Guide - Page 82
Understand the network configuration To print the Self-Test Diagnostic
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Chapter 8 If you need to call HP, it is often useful to print the self-test diagnostic page before calling. 1. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), and the number of pages printed from the tray. 2. Nozzle test pattern: Missing lines indicate problems with the print cartridges. Try cleaning the cartridges, or replacing the cartridges. 3. Color bars and boxes: Uneven, faded, or faint color bars or boxes indicate low ink. Check the ink levels. 4. Event Log: Shows a log of recent events that have occurred. To print the Self-Test Diagnostic Page • Device control panel: Press Setup, select Print Report, select Self-Test Report, and then press OK. • Toolbox (Windows): Click the Services tab, and then click Print a Test Page. • HP Printer Utility (Mac OS): Click Device Information from the Information and Support panel, and then click Print Configuration Page. Understand the network configuration page If the device is connected to a network, you can print a network configuration page to view the network settings for the device. You can use the network configuration page 78 Configure and manage