HP KVM CAT5 3x1x16 HP IP and Server Console Switches G2 User Guide - Page 72

Troubleshooting, Console switch troubleshooting

Get HP KVM CAT5 3x1x16 PDF manuals and user guides View all HP KVM CAT5 3x1x16 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 72 highlights

Troubleshooting Console switch troubleshooting Problem Troubleshooting The console switch is 1 Determine whether the console switch has power. not working properly. 2 Determine if all the cables are properly connected. The console switch hangs after reboot. Reboot the console switch again by removing the power cable and then plugging it back in to a power source. One of the power supply status indicator LEDs does not appear and the other blinks irregularly. One of the power supplies does not have power or is defective. The LED blinking irregularly is blinking the Morse code SOS. The system does not Verify that all of the console switches are HP switches, and are upgraded with the latest recognize the cascaded firmware. console switches. Servers are still listed although they have been disconnected. Delete the offline interface adapters ("Deleting offline interface adapters" on page 40) through either the local console UI or remote OBWI. The console switch serial port password is lost. Reset the password through the Local console UI settings (on page 41). The video displays all green or red, or the colors are all wrong. • Look for breaks or bad crimps in the UTP CAT5 cable. • Look for bent pins in the VGA connection. • Be sure that the cable is not a cross-over network cable. The mouse does not align. Verify that there is no mouse acceleration or enhanced pointed precision. The mouse speed must be 50%. The mouse and keyboard lose The Device Reset button is a Microsoft® Windows® based function. To regain mouse and keyboard functionality, restart the desktop. functionality after the Device Reset button is pressed while operating a UNIX® based platform. Troubleshooting 72

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
Troubleshooting 72
Troubleshooting
Console switch troubleshooting
Problem
Troubleshooting
The console switch is
not working properly.
1
Determine whether the console switch has power.
2
Determine if all the cables are properly connected.
The console switch
hangs after reboot.
Reboot the console switch again by removing the power cable and then plugging it
back in to a power source.
One of the power
supply status indicator
LEDs does not appear
and the other blinks
irregularly.
One of the power supplies does not have power or is defective. The LED blinking
irregularly is blinking the Morse code SOS.
The system does not
recognize the cascaded
console switches.
Verify that all of the console switches are HP switches, and are upgraded with the latest
firmware.
Servers are still listed
although they have
been disconnected.
Delete the offline interface adapters ("
Deleting offline interface adapters
" on page
40
)
through either the local console UI or remote OBWI.
The console switch
serial port password is
lost.
Reset the password through the Local console UI settings (on page
41
).
The video displays all
green or red, or the
colors are all wrong.
•
Look for breaks or bad crimps in the UTP CAT5 cable.
•
Look for bent pins in the VGA connection.
•
Be sure that the cable is not a cross-over network cable.
The mouse does not
align.
Verify that there is no mouse acceleration or enhanced pointed precision. The mouse
speed must be 50%.
The mouse and
keyboard lose
functionality after the
Device Reset button is
pressed while operating
a UNIX® based
platform.
The Device Reset button is a Microsoft® Windows® based function. To regain mouse
and keyboard functionality, restart the desktop.