HP Kayak XW U3-W3 HP 10BT/100TX Night Director/100 Ethernet Card Installation - Page 20

Troubleshooting, The HP LAN card does, not work, The PC cannot be, started or woken up

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1 Installing the HP LAN Card Troubleshooting Troubleshooting The HP LAN card does • Check that the installation requirements have been adhered to (refer not work to page 3). • Check that: Ì The pre-installation steps have been followed (refer to page 6). Ì The HP LAN card is correctly installed (refer to page 8). Ì The LAN-specific fields in the HP PC Setup utility are correctly set (refer to page 9). Ì The post-installation steps have been followed (refer to page 10). • Check the network cables. In particular, check that the network cable connections are secure and that the cables are not damaged. If you find any loose connections or damaged cables, fix them and then see if your PC can communicate on the network. • Check with the network administrator whether the network is active. The light on the HP LAN card's rear panel is off when there is no autonegotiation response, for example, when the LAN cable is not connected to the network HUB. • Check that the PCI slot in which the HP LAN card is installed is enabled in the HP PC Setup utility (Advanced§PCI Configuration). The PC cannot be started or woken up from the network • Check that the external start connector cable is connected to the HP LAN card and to the PC's system board. • Check that the LAN-specific fields in the HP PC Setup utility are correctly set (refer to page 9). 12 English 20

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1
Installing the HP LAN Card
Troubleshooting
12
English
Troubleshooting
The HP LAN card does
not work
•
Check that the installation requirements have been adhered to (refer
to page 3).
•
Check that:
The pre-installation steps have been followed (refer to page 6).
The HP LAN card is correctly installed (refer to page 8).
The LAN-specific fields in the HP PC
Setup
utility are correctly
set (refer to page 9).
The post-installation steps have been followed (refer to page 10).
•
Check the network cables. In particular, check that the network
cable connections are secure and that the cables are not damaged. If
you find any loose connections or damaged cables, fix them and then
see if your PC can communicate on the network.
•
Check with the network administrator whether the network is active.
The light on the HP LAN card’s rear panel is off when there is no
autonegotiation response, for example, when the LAN cable is not
connected to the network HUB.
•
Check that the PCI slot in which the HP LAN card is installed is
enabled in the HP PC
Setup
utility (Advanced
PCI Configuration).
The PC cannot be
started or woken up
from the network
•
Check that the external start connector cable is connected to the HP
LAN card and to the PC’s system board.
•
Check that the LAN-specific fields in the HP PC
Setup
utility are
correctly set (refer to page 9).
20