HP LH4r HP Netserver 10/100TX PCI LAN Adapter Guide - Page 24

Windows NT Troubleshooting

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Chapter 5 Configuring the Adapter and Installing Drivers 3. When the list of adapters appears, scroll to the end of the list and select Requires disk from manufacturer, then click Continue. 4. Insert the HP NetServer 10/100TX PCI LAN Adapter Drivers CD in the appropriate drive, specify that drive, then click OK. 5. Select the HP NetServer adapter, and then click OK. Drivers and utilities are installed. 6. The TCP/IP Configuration dialog box appears. Enter the appropriate information and click OK. Remove the HP NetServer 10/100TX PCI LAN Adapter Drivers CD. 7. When prompted, restart Windows NT. NOTE For troubleshooting information, see the next section, Windows NT Troubleshooting. Windows NT Troubleshooting If Windows NT reports an error or you can't connect to the network, try the suggestions here first, then turn to the Troubleshooting and FAQs section later in this guide, if necessary. 1. Make sure that you use the drivers for this adapter. Drivers are located on the HP NetServer 10/100TX PCI LAN Adapter Drivers CD. 2. In your computer's BIOS settings, make sure "Plug and Play OS" is set to NO. 3. Make sure the driver is loaded and the protocols are bound. Check the Settings in the Control Panel's Network/Bindings dialog box. 4. Check the Windows NT Event Viewer for error messages. 5. If you are attaching to a NetWare network, check your frame type and verify that NetWare client or server software has been installed. 6. Test the adapter with the HPSet advanced configuration utility that was installed on your system when you installed the HP NetServer 10/100 adapter. To start HPSet, 16

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Chapter 5
Configuring the Adapter and Installing Drivers
16
3.
When the list of adapters appears, scroll to the end of the
list and select
<Other> Requires disk from
manufacturer
, then click
Continue
.
4.
Insert the
HP NetServer 10/100TX PCI LAN Adapter
Drivers
CD in the appropriate drive, specify that drive,
then click
OK
.
5.
Select the
HP N
etServer adapter, and then click
OK
.
Drivers and utilities are installed.
6.
The TCP/IP Configuration dialog box appears. Enter the
appropriate information and click OK. Remove the
HP
NetServer 10/100TX PCI LAN Adapter Drivers
CD.
7.
When prompted, restart Windows NT.
NOTE
For troubleshooting information, see the
next section,
Windows NT Troubleshooting
.
Windows NT Troubleshooting
If Windows NT reports an error or you can’t connect to the
network, try the suggestions here first, then turn to the
Troubleshooting and FAQs
section later in this guide, if
necessary.
1.
Make sure that you use the drivers for this adapter. Drivers
are located on the
HP NetServer 10/100TX PCI LAN
Adapter Drivers
CD.
2.
In your computer’s BIOS settings, make sure “Plug and
Play OS” is set to NO.
3.
Make sure the driver is loaded and the protocols are bound.
Check the Settings in the Control Panel’s
Network/Bindings dialog box.
4.
Check the Windows NT Event Viewer for error messages.
5.
If you are attaching to a NetWare network, check your
frame type and verify that NetWare client or server
software has been installed.
6.
Test the adapter with the HPSet advanced configuration
utility that was installed on your system when you installed
the HP NetServer 10/100 adapter. To start HPSet,