HP LH4r HP Netserver 10/100TX PCI LAN Adapter Guide - Page 47

Testing the Adapter Diagnostics, Frequently Asked Questions FAQs

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Chapter 9 Troubleshooting and FAQs Make sure you're using the correct drivers. Make sure you're using the drivers that come with this adapter. Drivers that support previous versions of this adapter don't support this version of the adapter. Make sure the switch port and the adapter have the same duplex setting. If you configured the adapter for full duplex, make sure the switch port is also configured for full duplex. Setting the wrong duplex mode can degrade performance, cause data loss, or result in lost connections. Testing the Adapter (Diagnostics) Test the adapter by running diagnostics. For DOS or Windows 3.1, run Setup on the HP NetServer 10/100TX PCI LAN Adapter Drivers CD. For Windows NT, run HPSet by doubleclicking the HPSet icon in the Windows Control Panel. To run diagnostics, select the adapter and click the Diagnostics tab, then click Run Tests. For additional information, click Help in the HPSet window. Frequently Asked Questions (FAQs) Setup.exe reports the adapter is "Not enabled by BIOS." • The PCI BIOS isn't configuring the adapter correctly. See PCI Installation Tips earlier in this guide. The server hangs when the drivers are loaded. • Change the PCI BIOS interrupt settings. See PCI Installation Tips for more information. • If you are using EMM386, it must be version 4.49 or newer (this version ships with MS-DOS 6.22 or newer). Diagnostics pass, but the connection fails or errors occur. • At 100 Mbps, use Category 5 wiring and make sure the network cable is securely attached. 39

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Chapter 9
Troubleshooting and FAQs
39
Make sure you’re using the correct drivers.
Make sure you’re using the drivers that come with this adapter.
Drivers that support previous versions of this adapter don’t
support this version of the adapter.
Make sure the switch port and the adapter have the
same duplex setting.
If you configured the adapter for full duplex, make sure the
switch port is also configured for full duplex. Setting the wrong
duplex mode can degrade performance, cause data loss, or
result in lost connections.
Testing the Adapter (Diagnostics)
Test the adapter by running diagnostics. For DOS or Windows
3.1, run Setup on the
HP NetServer 10/100TX PCI LAN
Adapter Drivers
CD. For Windows NT, run HPSet by double-
clicking the
HPSet
icon in the Windows Control Panel. To run
diagnostics, select the adapter and click the
Diagnostics
tab,
then click
Run Tests
. For additional information, click
Help
in
the HPSet window.
Frequently Asked Questions (FAQs)
Setup.exe reports the adapter is “Not enabled by BIOS.”
•
The PCI BIOS isn’t configuring the adapter correctly. See
PCI
Installation Tips
earlier in this guide.
The server hangs when the drivers are loaded.
•
Change the PCI BIOS interrupt settings. See
PCI Installation
Tips
for more information.
•
If you are using EMM386, it must be version 4.49 or newer
(this version ships with MS-DOS 6.22 or newer).
Diagnostics pass, but the connection fails or errors
occur.
•
At 100 Mbps, use Category 5 wiring and make sure the
network cable is securely attached.