Control panel help system
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133
Reset factory settings
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134
Introduction
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134
Method one: Reset factory settings from the printer control panel
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134
Method two: Reset factory settings from the HP Embedded Web Server (network-connected
printers only)
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135
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS
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135
Printer does not pick up paper or misfeeds
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135
Introduction
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135
The printer does not pick up paper
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135
The printer picks up multiple sheets of paper
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138
The document feeder jams, skews, or picks up multiple sheets of paper
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141
Clear paper jams
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142
Paper jam locations
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142
Auto-navigation for clearing paper jams
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143
Experiencing frequent or recurring paper jams?
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143
31.13.yz jam error in the document feeder
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143
13.A1 jam error in tray 1 (multipurpose tray)
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145
13.A2, 13.A3, 13.A4 jam errors in tray 2, tray 3, or the optional 2 x 520-sheet trays
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146
13.B9, 13.B2, 13.FF jam errors in the right door and fuser area
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147
13.E1 jam error in the output bin
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148
Resolving mono print quality problems
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149
Introduction
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149
Troubleshoot print quality
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149
Improve copy image quality
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161
Check the scanner glass for dirt and smudges
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161
Calibrate the scanner
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163
Check the paper settings
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163
Check the image-adjustment settings
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163
Optimize copy quality for text or pictures
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164
Improve scan image quality
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164
Check the scanner glass for dirt and smudges
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164
Check the resolution settings
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166
Check the color settings
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167
Check the image-adjustment settings
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167
Optimize scan quality for text or pictures
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168
Check the output-quality settings
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168
Improve fax image quality
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169
Check the scanner glass for dirt and smudges
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169
Check the send-fax resolution settings
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171
Check the image-adjustment settings
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171
Optimize fax quality for text or pictures
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171
Check the error-correction setting
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172
Check the fit-to-page setting
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172
Send to a different fax machine
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172
Check the sender's fax machine
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173
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