8
HP Print Care
.........................................................................................................................................................................................
185
Print Care diagnostics
.........................................................................................................................................................
186
Update the Print Care software
.........................................................................................................................................
188
Reinstall the Print Care software
......................................................................................................................................
188
9
Hardware maintenance
.......................................................................................................................................................................
189
Safety precautions
...............................................................................................................................................................
189
User maintenance kits
........................................................................................................................................................
189
How to perform maintenance operations
.......................................................................................................................
192
How to turn the printer off and on for maintenance operations
.................................................................................
195
Summary of maintenance operations
..............................................................................................................................
198
Mandatory
.............................................................................................................................................................................
202
Weekly
...................................................................................................................................................................................
202
Every 125 liters of ink
.........................................................................................................................................................
216
Every 500 liters of ink
.........................................................................................................................................................
252
Every 1500 liters of ink
.......................................................................................................................................................
256
When required
......................................................................................................................................................................
276
Ink collector 3 liter/daily maintenance
..............................................................................................................................
347
Ink collector: after uninstalling the ink collector kit maintenance
...............................................................................
349
Ink collector 40 liter maintenance
.....................................................................................................................................
353
Ink collector 500 liter maintenance
..................................................................................................................................
355
10
Troubleshoot substrate issues
........................................................................................................................................................
359
Loading issues
......................................................................................................................................................................
359
Printing issues
......................................................................................................................................................................
361
Dual roll printing issues
......................................................................................................................................................
369
Print length issues
...............................................................................................................................................................
374
Collector issues
....................................................................................................................................................................
375
Slitter poor cutting quality
.................................................................................................................................................
376
11
Troubleshoot print-quality issues
...................................................................................................................................................
378
General advice
......................................................................................................................................................................
378
Image quality inspection plot
.............................................................................................................................................
380
Basic and advanced troubleshooting
...............................................................................................................................
382
Advanced print-quality troubleshooting
..........................................................................................................................
384
12
Troubleshoot ink cartridge and printhead issues
.........................................................................................................................
400
Ink cartridges
........................................................................................................................................................................
400
Printheads
.............................................................................................................................................................................
401
Printhead cleaning roll errors
............................................................................................................................................
405
13
Troubleshoot other issues
...............................................................................................................................................................
406
The printer does not start
..................................................................................................................................................
406
ENWW
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