HP M3035xs HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/C - Page 171
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Table 11-1 Control-panel messages (continued) Control panel message Description Recommended action the HP support flyer, or go to www.hp.com/ support/LJM3027mfp or www.hp.com/ support/LJM3035mfp.) Access denied menus locked The control panel function that you are trying Contact the network administrator. to use has been locked to prevent unauthorized access. Action not currently available for Tray Tray size cannot be any size/any custom A duplexed (2-sided) document was requested from a tray that is set to Any size or Any custom. Duplexing is not allowed from a tray configured to Any size or Any custom. Select another tray or reconfigure the tray. Authentication Required Authentication has been enabled for this feature or destination. A username and password are required. Type the user name and password, or contact the network administrator. Authentication Required To Use This Feature A user name and password are required. Type the user name and password, or contact the network administrator. Cannot duplex close rear bin The device cannot print on both sides of the Close the rear output bin. page if the rear output bin is open. Check the glass and remove any paper To A digital send or copy job has been performed Remove the original document from the continue press Start from the scanner glass, but the original scanner glass, and then press Start. document needs to be removed. Chosen personality not available To continue touch OK A print job requested a language (personality) that is not available for this device. The job will not print and will be cleared from memory. Print the job by using a printer driver for a different printer language, or add the requested language to the device (if possible). To see a list of available personalities, print a configuration page. See Use information pages on page 124. Close front door The front door is open. Close the front door. Digital send communication error An error has occurred during a digital send Contact the network administrator. task. Document feeder cover open The document feeder (ADF) cover is open. Close the document feeder (ADF) cover. Follow the instructions in the onscreen dialog box. Document feeder empty The document feeder (ADF) does not contain Load paper in the document feeder (ADF) paper. input tray. Document feeder paper jam Media is jammed in the document feeder (ADF). Follow the instructions in the onscreen dialog box. See Clear jams from the input-tray areas on page 168. Document feeder pick error The document feeder (ADF) experienced an Make sure that your original contains no more error while picking media. than 50 pages. Follow the instructions in the onscreen dialog box. E-mail Gateway did not accept the job because the attachment was too large. The scanned documents have exceeded the size limit of the server. Send the job again using a lower resolution, smaller file size setting, or fewer pages. See Use the embedded Web server on page 129 to learn how to reduce the size of the attachment. Contact the network administrator to enable sending the scanned documents by using multiple e-mails. E-mail Gateway did not respond. Job failed. A gateway has exceeded the time out value. Validate the SMTP IP address. See Solve e-mail problems on page 198. ENWW Control-panel messages 159