HP M307 HP Photosmart M305/M307 digital camera with HP Instant Share - User's - Page 115

ERROR SAVING, Camera has - firmware

Page 115 highlights

Message ERROR SAVING IMAGE or ERROR SAVING VIDEO Cannot display image Camera has experienced an error Possible cause Solution The optional z Always wait until the memory card that Memory light stops is installed was blinking before removing removed before the memory card from the camera the camera. finished writing to z With the camera turned the card or was off, remove the memory half-locked. card and check to see if the locking tab on the edge of the card is fully in the unlocked position. The image was z The image may still be taken with okay. Transfer the image another camera to your computer and try or the image file was corrupted opening it with the HP Image Zone software. when the camera z Do not remove the was shut down memory card when the improperly. camera is turned on. The camera may have a firmware problem. Turn the camera off and then on again. If that does not fix the problem, try resetting the camera (see Resetting the Camera on page 88). If the problem persists, note the error code and then call HP Support (see Getting Assistance on page 122). Chapter 7: Troubleshooting and Support 115

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Chapter 7: Troubleshooting and Support
115
ERROR SAVING
IMAGE
or
ERROR SAVING
VIDEO
The optional
memory card that
is installed was
removed before
the camera
finished writing to
the card or was
half-locked.
Always wait until the
Memory light stops
blinking before removing
the memory card from
the camera.
With the camera turned
off, remove the memory
card and check to see if
the locking tab on the
edge of the card is fully
in the unlocked position.
Cannot display
image
The image was
taken with
another camera
or the image file
was corrupted
when the camera
was shut down
improperly.
The image may still be
okay. Transfer the image
to your computer and try
opening it with the
HP Image Zone software.
Do not remove the
memory card when the
camera is turned on.
Camera has
experienced an
error
The camera may
have a firmware
problem.
Turn the camera off and
then on again. If that does
not fix the problem, try
resetting the camera (see
Resetting the Camera
on
page 88). If the problem
persists, note the error
code and then call HP
Support (see
Getting
Assistance
on page 122).
Message
Possible cause
Solution