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HP M307 HP Photosmart M305/M307 digital camera with HP Instant Share - User's - Page 87

Troubleshooting and Support

UPC - 029160399625

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Chapter 7: Troubleshooting and Support This chapter contains information on the following topics: z Resetting the camera (page 88) z Using the camera without installing the HP Image Zone software (page 89) z Cleaning the camera lens (page 94) z Possible problems, causes, and solutions (page 95) z Error messages on the camera (page 109) z Error messages on the computer (page 119) z How to get assistance from HP (page 122) NOTE For more information about solutions to problems mentioned here, as well as any other issues you might have with your camera or the HP Image Zone software, see the HP Customer Support website: www.hp.com/ support Chapter 7: Troubleshooting and Support 87

Section	Page
Legal Notices	3
Chapter 1: Getting Started	9
Setup	10
Attaching the Wrist Strap	10
Installing the Batteries	10
Installing a Memory Card (Optional)	11
Turning on Power	12
Choosing the Language	13
Setting the Date and Time	13
Installing the Software	14
Windows®	14
Macintosh	15
User Manual on the CD	16
Camera Parts	16
Back and First Side of the Camera	16
Front, Second Side, and Bottom of the Camera	20
Top of the Camera	21
Camera States	22
Camera Menus	22
Using the Help Menu	24
Camera Status Screen	25
Restoring Previous Settings	25
Chapter 2: Taking Pictures and Recording Video Clips	27
Taking Still Pictures	27
Recording Audio with Still Pictures	28
Recording Video Clips	29
Using Live View	30
Focusing the Camera	31
Using Auto Focus	31
Using Focus Lock	34
Using Zoom	34
Optical Zoom	34
Digital Zoom	35
Setting the Flash	36
Using the Shooting Modes	38
Using the Self-Timer Settings	40
Using the Burst Setting	42
Using the Capture Menu	43
Help for the Menu Options	44
EV Compensation	44
Image Quality	45
White Balance	47
ISO Speed	49
Color	50
Date & Time Imprint	50
Chapter 3: Reviewing Images and Video Clips	53
Using Playback	53
Total Images Summary Screen	56
Viewing Thumbnails	56
Magnifying Images	57
Using the Playback Menu	58
Delete	60
Record Audio	61
Rotate	62
Chapter 4: Using HP Instant Share	63
Using the HP Instant Share Menu	64
Setting Up Destinations in the HP Instant Share Menu	65
Setting Up Destinations on a Windows Computer	67
Setting Up Destinations on a Macintosh Computer	68
Selecting Images for HP Instant Share Destinations	69
How HP Instant Share E-mails Images	71
Chapter 5: Transferring and Printing Images	73
Transferring Images to a Computer	73
Printing Images Directly from the Camera	75
Chapter 6: Using the Setup Menu	79
Display Brightness	80
Camera Sounds	81
Live View at Power On	81
Date & Time	82
USB Configuration	83
TV Configuration	84
Language	85
Move Images to Card	85
Chapter 7: Troubleshooting and Support	87
Resetting the Camera	88
Using Your Camera without Installing the HP Image Zone Software	89
Transferring Images to a Computer without HP Image Zone Software	90
Using a Memory Card Reader	90
Configuring the Camera as a Disk Drive	93
Cleaning the Camera Lens	94
Problems and Solutions	95
Error Messages on the Camera	109
Error Messages on the Computer	119
Getting Assistance	122
HP Accessibility Website	122
HP Photosmart Website	122
Support Process	122
Phone Support in the United States and Canada	124
Phone Support in Europe, the Middle East, and Africa	125
Other Phone Support Worldwide	127
Appendix A: Managing Batteries	129
Top Points About Batteries	129
Extending Battery Life	130
Safety Precautions for Using NiMH Batteries	131
Performance per Battery Type	132
Power Indicators	133
Recharging NiMH Batteries	134
Safety Precautions for Recharging NiMH Batteries	136
Sleep Time-out for Power Conservation	137
Appendix B: Purchasing Camera Accessories	139
Appendix C: Specifications	143