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HP Metal Jet 3D User Guide - Page 56

Storage conditions, NOTICE, IMPORTANT

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NOTICE: The three dots icon at the top-right corner provides direct access to printhead-related utilities (e.g. checks, recoveries, alignment, etc). Table 3-2 Front-panel message Front-panel message Description Ready The printhead is ready to print. Missing printhead No printhead detected. It may be installed, but the printer did not detect it. Wrongly inserted The printhead is placed wrong. Replace Severe error detected in the printhead. It could be a connection error. Try cleaning the printhead contacts (see Clean the printhead contacts on page 207 and System errors on page 384). Reseat printhead Connection error. Try cleaning the printhead contacts (see Clean the printhead contacts on page 207 and System errors on page 384). Printhead replacement incomplete. Restart it. The printhead replacement was canceled, and must be restarted. Expired agent The printhead has reached its expiration date. Using expired agents may affect the warranty on your printheads. Non-HP agent detected A refilled or non-HP agent cartridge has been detected in the printer. Incompatible printhead The printhead inserted is not the right HP printhead model. NOTICE: If the new printhead is rejected or you are asked to reseat it, try cleaning the printhead contacts and the contacts in the carriage pocket where this printhead was inserted (see Clean the printhead contacts on page 207 and System errors on page 384). NOTICE: To replace a printhead seeReplace a printhead on page 53. IMPORTANT: The small X icon appears at each printhead for the Reseat and Replace messages but also for the Printhead replacement incomplete message, especially after a reboot. Check the detailed message in the notification area or in each printhead's detailed information to ensure which printheads need to be reseated or replaced Storage conditions Printheads should be stored at between 5 and 30°C (41 and 86°F) If a printhead is exposed to temperatures above 30°C (86°F) for some time, it may be degraded. The higher the temperature, the faster the printhead degrades. Similarly, if a printhead is exposed to temperatures below 5°C (41°F), it can also become degraded. The lower the temperature, the higher the risk. Having the printheads go through freeze-melt cycles may impact the agent's performance. 52 Chapter 3 Supplies

Section	Page
Introduction	5
Welcome to your HP Metal Jet S100 system	5
Powder workflow	6
Safety precautions	14
Main components	33
Networking	47
Connectivity requirements—remote monitoring	47
Configuration	48
Troubleshooting	49
Supplies	50
Printer	50
How to recycle supplies	70
System operation	72
Printing system	72
Process Parameters glossary	83
Process Parameters glossary for the HP Metal Jet S100 Curing station	84
Preventive maintenance	93
Safety precautions	93
General cleaning instructions	93
Maintenance resources	94
Printing system maintenance	107
User calibrations	309
Move or store the product	311
Extended downtime	311
Customer Self-Repair	313
Cleaning parts and the Build Unit	335
Cleaning parts	335
Coarse cleaning and powder recovery	335
Fine cleaning	343
Thermal conditioning of metal powder	343
Troubleshooting	348
Printing system troubleshooting	348
System errors	388
Introduction	388
0030-0003-0084 SVS - Printhead cleaning roll slippage	388
0030-0009-0059 Service Station – Spittoon motor stall	389
0030-0009-0085 Service Station – Spittoon motor friction too high (with cartridge)	389
0030-0006-0002 Service Station – Spittoon roller not detected	389
0050-0028-0202 Cooling – Top enclosure safety filter (user end – left) not detected	389
0050-0028-0102 Cooling – Top enclosure safety filter (service end – right) not detected	389
0085-0003-0X10 Carriage – Printhead interconnect PCA – Voltage out of range	390
0085-0008-0X46 Carriage – Printhead – Not calibrated, misaligned, unable to calibrate	390
0085-0008-0X81 Carriage – Printhead – Bad Acumen access	390
0085-0008-0X82 Carriage – Printhead – Data not responding	390
0085-0008-0X83 Carriage – Printhead – Mismatch	391
0085-0008-0X85 Carriage – Printhead – Fails logical	391
0085-0008-0X86 Carriage – Printhead – Temperature too high	391
0085-0008-0X87 Carriage – Printhead – Temperature too low	391
0085-0008-0X89 Carriage – Printhead – Wrong model	392
0085-0008-0X93 Carriage – Printhead – Fails continuity	392
0085-0008-0X94 Carriage – Printhead – Temperature extremely high	393
0085-0008-0X95 Carriage – Printhead – Temperature extremely low	393
0085-0008-0X96 Carriage – Printhead – Energy calibration failure	393
0085-0008-0X98 Carriage – Printhead – Transmit error	394
0085-0013-0X01 Carriage – Primer – Malfunction	394
0085-0013-0X33 Carriage – Primer – Current too high	394
0085-0013-0X41 Carriage – Primer – Leakage	395
When you need help	396
Request support	396
Service information	396
Accessibility	397
Front panel	397
Curing time	397

Match case Limit results 1 per page

NOTICE:

The

three dots

icon

at the top-right corner provides direct access to printhead-related

utilities (e.g. checks, recoveries, alignment, etc).

Table 3-2

Front-panel message

Description

Ready

The printhead is ready to print.

Missing printhead

No printhead detected. It may be installed, but the printer did not detect it.

Wrongly inserted

The printhead is placed wrong.

Replace

Severe error detected in the printhead. It could be a connection error. Try cleaning the printhead

contacts (see

Clean the printhead contacts

on page

207

and

System errors

on page

384

Reseat printhead

Connection error. Try cleaning the printhead contacts (see

Clean the printhead contacts

on page

207

and

System errors

on page

384

Printhead replacement

incomplete. Restart it.

The printhead replacement was canceled, and must be restarted.

Expired agent

The printhead has reached its expiration date. Using expired agents may affect the warranty on

your printheads.

Non-HP agent detected

A refilled or non-HP agent cartridge has been detected in the printer.

Incompatible printhead

The printhead inserted is not the right HP printhead model.

NOTICE:

If the new printhead is rejected or you are asked to reseat it, try cleaning the printhead

contacts and the contacts in the carriage pocket where this printhead was inserted (see

Clean the

printhead contacts

on page

207

and

System errors

on page

384

NOTICE:

To replace a printhead see

Replace a printhead

on page

IMPORTANT:

The small X icon appears at each printhead for the

Reseat

and

Replace

messages but

also for the

Printhead replacement incomplete

message, especially after a reboot. Check the detailed

message in the notification area or in each printhead’s detailed information to ensure which

printheads need to be reseated or replaced

Storage conditions

Printheads should be stored at between 5 and 30°C (41 and 86°F)

If a printhead is exposed to temperatures above 30°C (86°F) for some time, it may be degraded. The

higher the temperature, the faster the printhead degrades.

Similarly, if a printhead is exposed to temperatures below 5°C (41°F), it can also become degraded. The

lower the temperature, the higher the risk. Having the printheads go through freeze-melt cycles may

impact the agent's performance.

Chapter 3

Supplies