HP OfficeJet Pro 7730 User Guide - Page 123
Solve a problem, Jams and paper-feed issues, Clear a paper jam
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10 Solve a problem The information in this section suggests solutions to common problems. If your printer is not operating correctly and these suggestions did not solve your problem, try using one of the support services listed in HP support to obtain assistance. This section contains the following topics: ● Jams and paper-feed issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● Get help from the printer control panel ● Get help from the HP Smart app ● Understand printer reports ● Solve problems using Web Services ● Maintain the printer ● Restore original factory defaults and settings ● HP support Jams and paper-feed issues What do you want to do? Clear a paper jam Solve paper jam issues. Use an HP online troubleshooting wizard Instructions for clearing the jam in the printer or in the document feeder and resolving issues with paper or the paper feed. NOTE: The HP online troubleshooting wizards may not be available in all languages. 110 Chapter 10 Solve a problem ENWW