HP Officejet 4000 User Guide - Page 39

3.

Select

HP Officejet 4000 K210 Printer Driver Software 14.0 Rel.7

, and then click

Change/Remove

.

Follow the onscreen instructions.

4.

Disconnect the product from your computer.

5.

Restart your computer.

NOTE:

It is important that you disconnect the product before restarting your

computer. Do not connect the product to your computer until after you have

reinstalled the software.

6.

Insert the product CD-ROM into your computer’s CD-ROM drive and then start the

Setup program.

NOTE:

If the Setup program does not appear, locate the setup.exe file on the

CD-ROM drive and double-click it.

NOTE:

If you no longer have the installation CD, you can download the software

from

www.hp.com/support

.

7.

Follow the onscreen instructions and the instructions provided in the printed

documentation that came with the product.

When the software installation is complete, the

HP Digital Imaging Monitor

icon appears

in the Windows system tray.

Print troubleshooting

Try the following solutions to resolve the issue. Solutions are listed in order, with the most

likely solution first. If the first solution does not solve the problem, continue trying the

remaining solutions until the issue is resolved.

•

Check cartridges

Print troubleshooting

37

Solve a problem

Section	Page
Contents	3
How Do I?	5
Get to know the HP Printer	7
Printer parts	7
Control panel features	8
Print	9
Print documents	9
Print photos	10
Print envelopes	12
Print on specialty media	13
Print a Web page	18
Paper basics	23
Recommended papers for printing	23
Load media	25
Work with cartridges	27
Check the estimated ink levels	27
Order ink supplies	28
Automatically clean print cartridges	29
Replace the cartridges	29
Use ink-backup mode	31
Exit ink-backup mode	31
Cartridge warranty information	31
Solve a problem	33
HP support	33
Support process	33
HP support by phone	33
Phone support period	33
Placing a call	34
Support phone numbers	34
After the phone support period	35
Additional warranty options	36
Setup troubleshooting	36
The product will not turn on	36
After setting up the product, it does not print	37
Uninstall and reinstall the software	38
Print troubleshooting	39
Check cartridges	40
Check paper	42
Check product	42
Check printer settings	43
Errors	45
Flashing lights	45
Stop the current job	49
Technical information	51
Notice	51
Specifications	51
Environmental product stewardship program	52
Eco-Tips	52
Paper use	53
Plastics	53
Material safety data sheets	53
Recycling program	53
HP inkjet supplies recycling program	53
Power consumption	53
Disposal of waste equipment by users in private households in the European Union	54
Chemical Substances	54
Regulatory notices	55
Regulatory model identification number	55
FCC statement	56
Notice to users in Korea	56
VCCI (Class B) compliance statement for users in Japan	56
Notice to users in Japan about the power cord	57
HP Officejet 4000 K210 declaration of conformity	57
European Union Regulatory Notice	58

HP Officejet 4000 User Guide - Page 39

Print troubleshooting, When the software installation is complete, - printer driver

Page 39 highlights