Home » HP Manuals » Multifunction Devices » HP Officejet 4350 » Manual Viewer

HP Officejet 4350 User Guide - Page 94

Fax Settings & Setup, HP Digital Imaging Monitor

Add to My Manuals
Save this manual to your list of manuals

Page 94 highlights

I received a message that an unknown error has occurred Solution Try to continue with the installation. If that does not work, stop and then restart the installation, and follow the directions on the screen. If an error occurs, you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One application files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP All-in-One. For more information, see Uninstall and reinstall the software. Troubleshooting Some of the buttons are missing in the HP Solution Center (Windows) If the essential icons (Scan Picture, Scan Document, and Send a Fax) do not appear, your installation might not be complete. Solution If your installation is incomplete, you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One application files from your hard drive. Make sure to remove them properly using the uninstall utility provided in the HP All-in-One program group. For more information, see Uninstall and reinstall the software. The Fax Setup Wizard (Windows) or Fax Setup Utility (Mac) does not start Solution You can manually start the Fax Setup Wizard (Windows) or Fax Setup Utility (Mac) to finish setting up the HP All-in-One. To start the Fax Setup Wizard (Windows) ➔ In the HP Solution Center, click Settings, point to Fax Settings & Setup, and then click Fax Setup Wizard. To start the Fax Setup Utility (Mac) 1. In the HP Photosmart Studio task bar, click Devices. The HP Device Manager window appears. 2. In the Devices pop-up menu, choose the HP All-in-One. 3. In the Information and Settings pop-up menu, choose Fax Setup Utility. The registration screen does not appear (Windows) Solution You can access the registration (Sign up now) screen from the Windows taskbar by clicking Start, pointing to Programs or All Programs, HP, OfficeJet All-In-One 4300 series, and then clicking Product Registration. The HP Digital Imaging Monitor does not appear in the system tray (Windows) Solution If the HP Digital Imaging Monitor does not appear in the system tray (normally located at the lower-right corner of the desktop), start the HP Solution Center to check whether or not the essential icons are there. User Guide 91

Section	Page
Contents	4
HP All-in-One overview	6
The HP All-in-One at a glance	6
Control panel features	7
Menu overview	9
Copy Menu	9
Fax Menu	9
Scan To menu	9
Setup Menu	10
Help Menu	10
Text and symbols	10
Enter text using the keypad on the control panel	11
Available symbols for dialing fax numbers	11
Use the software	12
Find more information	14
Sources of information	14
Use the onscreen Help	15
Use the Help on a Windows computer	16
Contents, Index, and Search tabs	16
Display area	18
Help toolbar	18
Use the Help on a Mac	19
Contents pane	20
Display area	20
Help toolbar	21
Finish setting up the HP All-in-One	22
Set your preferences	22
Set your language and country/region	22
Set the date and time	22
Adjust the volume	23
Connection information	23
Supported connection types	24
Connect using a USB cable	24
Use printer sharing	24
Fax setup	25
Set up the HP All-in-One for faxing	25
Choose the correct fax setup for your home or office	26
Select your fax setup case	27
Case A: Separate fax line (no voice calls received)	29
Case B: Set up the HP All-in-One with DSL	30
Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line	31
Case D: Fax with a distinctive ring service on the same line	32
Case E: Shared voice/fax line	33
Case F: Shared voice/fax line with voice mail	34
Case G: Fax line shared with computer dial-up modem (no voice calls received)	35
Case H: Shared voice/fax line with computer dial-up modem	36
Case I: Shared voice/fax line with answering machine	39
Case J: Shared voice/fax line with computer dial-up modem and answering machine	40
Case K: Shared voice/fax line with computer dial-up modem and voice mail	43
Change settings on the HP All-in-One to receive faxes	45
Set the answer mode	45
Set the number of rings before answering	45
Change the answer ring pattern for distinctive ringing	46
Test your fax setup	47
Set the fax header	47
Load originals and load paper	48
Load originals	48
Choose papers for printing and copying	49
Recommended papers for printing and copying	49
Papers to avoid	49
Load paper	50
Load full-size paper	50
Load 10 x 15 cm (4 x 6 inch) photo paper	52
Load index cards	53
Load envelopes	53
Load other types of paper	54
Avoid paper jams	55
Print from your computer	56
Print from a software application	56
Change the print settings	57
Windows users	57
Mac users	57
Stop a print job	57
Use the fax features	60
Send a fax	60
Send a basic fax	60
Send a fax manually	61
Send a fax using monitor dialing	62
Receive a fax	63
Receive a fax manually	63
Set up backup fax reception	64
Reprint received faxes from memory	65
Forward faxes to another number	65
Block junk fax numbers	66
Set the junk fax mode	66
Add numbers to the junk fax list	67
Remove numbers from the junk fax list	67
Print reports	68
Print fax confirmation reports	68
Print fax error reports	69
Stop faxing	69
Use the copy features	70
Make a copy	70
Change the copy settings	70
Stop copying	71
Use the scan features	72
Scan an image	72
Stop scanning	73
Maintain the HP All-in-One	74
Clean the HP All-in-One	74
Clean the glass strip	74
Clean the white strip	75
Clean the exterior	76
Print a self-test report	77
Work with print cartridges	77
Handle the print cartridges	78
Replace the print cartridges	78
Align the print cartridges	81
Clean the print cartridges	82
Clean the print cartridge contacts	82
Order supplies	84
Order paper, or other media	84
Order print cartridges	84
Order other supplies	85
Troubleshooting information	86
View the Readme file	86
Setup troubleshooting	87
Hardware setup troubleshooting	87
Software installation troubleshooting	92
Uninstall and reinstall the software	95
Fax setup troubleshooting	97
The fax test failed	97
Operational troubleshooting	108
Paper troubleshooting	108
Clear paper jams	108
Print cartridge troubleshooting	111
HP warranty and support	112
Warranty	112
Warranty upgrades	112
Warranty information	113
Get support and other information from the Internet	114
Before you call HP customer support	114
Access your serial number and service ID	114
Call in North America during warranty	115
Call elsewhere in the world	115
HP Quick Exchange Service (Japan)	117
Call HP Korea customer support	117
Prepare the HP All-in-One for shipment	117
Remove the print cartridges before shipment	118
Remove the control panel faceplate	118
Pack the HP All-in-One	119
Technical information	120
System requirements	120
Paper specifications	120
Paper tray capacities	120
Paper sizes	120
Print margin specifications	121
Print specifications	121
Copy specifications	121
Fax specifications	122
Scan specifications	122
Physical specifications	122
Power specifications	123
Environmental specifications	123
Memory specifications	123
Environmental product stewardship program	123
Protecting the environment	123
Ozone production	123
Energy consumption	123
Paper use	124
Plastics	124
Material safety data sheets	124
Hardware recycling program	124
HP inkjet supplies recycling program	124
Disposal of Waste Equipment by Users in Private Households in the European Union	124
Regulatory notices	124
Regulatory model identification number	124
Notice to users of the U.S. telephone network: FCC requirements	125
FCC statement	125
Note à l’attention des utilisateurs du réseau téléphonique canadien/notice to users of the Canadian ...	126
Notice to users in Japan	127
Notice to users in the European Economic Area	127
Notice to users of the German telephone network	127
Geräuschemission	127
Notice to users in Korea	128
Declaration of conformity (European Economic Area)	128
HP Officejet 4300 All-in-One series declaration of conformity	129

Match case Limit results 1 per page

I received a message that an unknown error has occurred

Solution

Try to continue with the installation. If that does not work, stop and

then restart the installation, and follow the directions on the screen. If an error

occurs, you might need to uninstall and then reinstall the software. Do not simply

delete the HP All-in-One application files from your computer. Make sure to

remove them properly using the uninstall utility provided when you installed the

software that came with the HP All-in-One.

For more information, see

Uninstall and reinstall the software

Some of the buttons are missing in the

HP Solution Center

(Windows)

If the essential icons (

Scan Picture

Scan Document

, and

Send a Fax

) do not

appear, your installation might not be complete.

Solution

If your installation is incomplete, you might need to uninstall and then

reinstall the software. Do not simply delete the HP All-in-One application files

from your hard drive. Make sure to remove them properly using the uninstall utility

provided in the HP All-in-One program group. For more information, see

Uninstall

and reinstall the software

The

Fax Setup Wizard

(Windows) or

Fax Setup Utility

(Mac) does not start

Solution

You can manually start the

Fax Setup Wizard

(Windows) or

Fax

Setup Utility

(Mac) to finish setting up the HP All-in-One.

To start the

Fax Setup Wizard

(Windows)

➔

In the

HP Solution Center

, click

Settings

, point to

Fax Settings & Setup

and then click

Fax Setup Wizard

To start the

Fax Setup Utility

(Mac)

In the HP Photosmart Studio task bar, click

Devices

The

HP Device Manager

window appears.

In the

Devices

pop-up menu, choose the HP All-in-One.

In the

Information and Settings

pop-up menu, choose

Fax Setup Utility

The registration screen does not appear (Windows)

Solution

You can access the registration (Sign up now) screen from the

Windows taskbar by clicking

Start

, pointing to

Programs

All Programs

OfficeJet All-In-One 4300 series

, and then clicking

Product Registration

The

HP Digital Imaging Monitor

does not appear in the system tray (Windows)

Solution

If the

HP Digital Imaging Monitor

does not appear in the system tray

(normally located at the lower-right corner of the desktop), start the

HP Solution

Center

to check whether or not the essential icons are there.

User Guide

Troubleshooting