HP Officejet 6000 Wired/Wireless Networking Guide - Page 8

To check a wireless connection 1. Make sure that your computer's wireless has been turned on. (For more information, see the documentation available with your computer.) 2. If you are not using a unique network name (SSID), then it is possible that your wireless computer could be connected to a nearby network that is not yours. The following steps can help you determine if your computer is connected to your network. Windows a. Click Start, point to Settings, click Control Panel, double-click Network Connections, click the View menu, and then select Details. - Or - Click Start, click Control Panel, point to Network Connections, and then click View Network Status and Tasks. Leave the network dialog box open while you continue to the next step. b. Disconnect the power cord from the wireless router. The connection status of your computer should change to Not Connected. c. Reconnect the power cord to the wireless router. The connection status should change to Connected. Mac OS a. Click the AirPort icon in the menu bar at the top of the screen. From the menu that appears, you can determine if the AirPort is turned on and which wireless network your computer is connected to. NOTE: For more detailed information about your AirPort connection, click System Preferences in the Dock, and then click Network. If the wireless connection is working correctly, a green dot appears next to AirPort in the list of connections. For more information, click the Help button in the window. If you are unable to get your computer connected to your network, contact the person who set up your network or the router manufacturer as there might be a hardware issue with either your router or computer. If you are able to access the Internet and are using a computer running Windows, you can also access the HP Network Assistant at http://www.hp.com/sbso/ wireless/tools-setup.html?jumpid=reg_R1002_USEN for help in setting up a network. (This Web site is only available in English.) B. Check to see if you can access the embedded Web server (EWS) 8 Solving wireless (802.11) problems 2. Make sure that the HP Officejet/ Officejet Pro device is connected to your network If your device is not connected to the same network as your computer, you will not be able to use the HP device over the network. Follow the steps described in this section to find out if your device is actively connected to the correct network. A. Make sure the HP Officejet/Officejet Pro device is on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is connected to an Ethernet network, check the two Ethernet indicator lights on the top and bottom of the Ethernet port on the back of the HP device. The lights indicate the following: • Top light: If the light is lit solid green, the HP device is connected to the network, and communications have been established. If the light is off, there is no network connection. • Bottom light: If the yellow light flashes, data is being sent or received by the HP device over the network. • If the HP device is connected to a wireless network, print the device's Network Configuration Page: HP Officejet 6000 Press ( ) Wireless button. Printer Series HP Officejet 6500 a. On the HP device's control All-in-One Series panel, press the Setup ( ) button. b. Select Print Report, and then select Network Config Page. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network Status URL • If the Network Status is Ready, the HP device is actively connected to a network. • If the Network Status is Offline, the HP device is not connected to a network. Run the Wireless Network Test (using the instructions at the beginning of this section) and follow any recommendations. The URL shown here is the network address assigned to the HP device by your router. You will need this address for step B. After you establish that the computer and the HP device both have active connections to a network, you can