HP Officejet Pro 251dw HP Officejet Pro 251dw - User Guide - Page 55

Obtain electronic support, HP support by phone, Before you call, Contact, a question

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Obtain electronic support To find support and warranty information, go to the HP website at www.hp.com/ support. This website provides information and utilities that can help you correct many common printer problems. If prompted, select your country/region, and then click Contact HP for information about calling for technical support. This website also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for answers to your questions. • Connect with an HP technician by using online chat. • Check for HP software updates. You can also obtain support from the HP software for Windows or Mac OS X, which provide easy, step-by-step solutions to common printing problems. For more information, see Printer management tools. Support options and availability vary by printer, country/region, and language. HP support by phone The phone support numbers and associated costs listed here are those in effect at time of publication and are applicable only for calls made on a land line. Different rates may apply for mobile phones. For the most current HP list of telephone support numbers and call costs information, see www.hp.com/support. This website provides information and utilities that can help you correct many common printer problems. During the warranty period, you may obtain assistance from the HP Customer Care Center. NOTE: HP does not provide telephone support for Linux printing. All support is provided online at the following website: https://launchpad.net/hplip. Click the Ask a question button to begin the support process. The HPLIP website does not provide support for Windows or Mac OS X. If you are using these operating systems, see www.hp.com/support. This website provides information and utilities that can help you correct many common printer problems. This section contains the following topics: • Before you call • Phone support period • After the phone support period Before you call Call HP support while you are in front of the computer and the printer. Be prepared to provide the following information: • Model number • Serial number (located on the back or bottom of the printer) HP support 51

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Obtain electronic support
To find support and warranty information, go to the HP website at
www.hp.com/
support. This website provides information and utilities that can help you correct many
common printer problems. If prompted, select your country/region, and then click
Contact
HP
for information about calling for technical support.
This website also offers technical support, drivers, supplies, ordering information and
other options such as:
•
Access online support pages.
•
Send HP an email message for answers to your questions.
•
Connect with an HP technician by using online chat.
•
Check for HP software updates.
You can also obtain support from the HP software for Windows or Mac OS X, which
provide easy, step-by-step solutions to common printing problems. For more information,
see
Printer management tools.
Support options and availability vary by printer, country/region, and language.
HP support by phone
The phone support numbers and associated costs listed here are those in effect at time
of publication and are applicable only for calls made on a land line. Different rates may
apply for mobile phones.
For the most current HP list of telephone support numbers and call costs information, see
www.hp.com/support. This website provides information and utilities that can help you
correct many common printer problems.
During the warranty period, you may obtain assistance from the HP Customer Care
Center.
NOTE:
HP does not provide telephone support for Linux printing. All support is
provided online at the following website:
https://launchpad.net/hplip. Click the
Ask
a question
button to begin the support process.
The HPLIP website does not provide support for Windows or Mac OS X. If you are
using these operating systems, see
www.hp.com/support. This website provides
information and utilities that can help you correct many common printer problems.
This section contains the following topics:
•
Before you call
•
Phone support period
•
After the phone support period
Before you call
Call HP support while you are in front of the computer and the printer. Be prepared to
provide the following information:
•
Model number
•
Serial number (located on the back or bottom of the printer)
HP support
51