HP Officejet Pro 251dw HP Officejet Pro 251dw - User Guide - Page 59

The printer is making some unexpected noises, CAUTION, Cause, Solution 3: Contact HP support, Solution

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NOTE: The printer can operate with one or more depleted cartridges. However, printing with depleted cartridges slows the printer and affects the quality of printed documents. If the black cartridge is depleted, blacks are not as dark. If a color cartridge is depleted, output is in grayscale. When possible, replace the depleted cartridge. Do not remove the depleted cartridge until you have a new ink cartridge available. For information about how to install new cartridges, see Replace the ink cartridges. CAUTION: While ink cartridges are not damaged when left outside of the printer, the printhead does need to have all cartridges installed at all times after the printer is set up and in use. Leaving one or more cartridge slots empty for an extended period may lead to print quality problems and possibly damage the printhead. If you have recently left a cartridge out of the printer for an extended period, or if you have had a recent paper jam, and have noticed poor print quality, clean the printhead. For more information, see Clean the printhead. For more information, see: Check the estimated ink levels Cause: The ink cartridges might have insufficient ink. Printing with depleted cartridges slows the printer. If this did not solve the issue, try the next solution. Solution 3: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. This website provides information and utilities that can help you correct many common printer problems. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the printer. The printer is making some unexpected noises You might hear some unexpected noises made by the printer. These are the servicing sounds when the printer performs automatic servicing functions to maintain the health of the printhead. NOTE: To prevent any potential damage to your printer: Do not turn off the printer while the printer is performing any servicing. If you are turning off the printer, wait for the printer to come to a complete stop before turning it off using the (Power button). For more information, see Turn the printer off. Make sure all ink cartridges are installed. If any of the ink cartridge is missing, the printer will perform extra servicing to protect the printhead. Solve printer problems 55

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NOTE:
The printer can operate with one or more depleted cartridges. However,
printing with depleted cartridges slows the printer and affects the quality of printed
documents. If the black cartridge is depleted, blacks are not as dark. If a color
cartridge is depleted, output is in grayscale. When possible, replace the depleted
cartridge. Do not remove the depleted cartridge until you have a new ink cartridge
available. For information about how to install new cartridges, see
Replace the
ink cartridges.
CAUTION:
While ink cartridges are not damaged when left outside of the printer,
the printhead does need to have all cartridges installed at all times after the printer
is set up and in use. Leaving one or more cartridge slots empty for an extended
period may lead to print quality problems and possibly damage the printhead. If
you have recently left a cartridge out of the printer for an extended period, or if
you have had a recent paper jam, and have noticed poor print quality, clean the
printhead. For more information, see
Clean the printhead.
For more information, see:
Check the estimated ink levels
Cause:
The ink cartridges might have insufficient ink. Printing with depleted
cartridges slows the printer.
If this did not solve the issue, try the next solution.
Solution 3: Contact HP support
Solution:
Contact HP support for service.
Go to:
www.hp.com/support. This website provides information and utilities that can
help you correct many common printer problems.
If prompted, choose your country/region, and then click
Contact HP
for information
on calling for technical support.
Cause:
There was a problem with the printer.
The printer is making some unexpected noises
You might hear some unexpected noises made by the printer. These are the servicing
sounds when the printer performs automatic servicing functions to maintain the health of
the printhead.
NOTE:
To prevent any potential damage to your printer:
Do not turn off the printer while the printer is performing any servicing. If you are
turning off the printer, wait for the printer to come to a complete stop before turning it
off using the
(Power button). For more information, see
Turn the printer off.
Make sure all ink cartridges are installed. If any of the ink cartridge is missing, the
printer will perform extra servicing to protect the printhead.
Solve printer problems
55